Royal Mail Special Delivery Guaranteed® & Signed For® Changes
As you may have been made aware from the Royal Mail, there are going to be some changes to the way that Special Delivery or Signed For mail is sent from the 1st November. The below guide should help you to understand the changes.
Mailmark Franking Machine Users
Mailmark Franking Machines Affected: Mailstart+, Mailsend, Mailbase, Mailbase Lite, Mailbase Pro, Mailbase+, Mailbase Speed, Mailhub, Mailhub+, Mailhub Speed & SendPro Series
Those who have a Mailmark machine will not be affected as your franking machine should be able to produce a tracking number for Signed for and SD services as standard.
See an example of the new franking impression compared to the current impression below:
Franking Machine Users With a Shipping Label Printer
Machines Affected: Mailsend Lite, Mailsend+ & Mailsend Kit
Franking machines that currently use a shipping label along with their franking will also be affected by the change. Special Delivery and Signed For are already available via the shipping printer system for parcels. The good news is you will also be able to use the same system for letters and large letters when processing franked Special Delivery and Signed For items. This label will be made available with access to Royal Mail’s Online Postage (OLP) system. The system will produce a fully addressed shipping label for you to apply to your mail item.
Those who have any of the machines listed will not be affected as your franking machine and label printer should be able to produce a tracking number for Signed for and SD services as standard.
See an example of the new franking impression compared to the current impression below:
Your franking machine supplier will provide businesses with further details on the changes when the solutions become actively available. If you’re a Mailcoms franking machine customer, we’ll be contacting you soon about what the best option for your business is, based on the current Mailmark meter technology you are using. In the meantime however, look out on our blog, social media and this page for further updates.
Frequently Asked Questions
Have any questions about the recent change? View our FAQs below and see if we can help you.