Find out about the latest franking machine news, reviews, prices and information on the franking machine industry, including franking machine features, breakthroughs, reviews and more.
Franking machines have been around since 1884, when the first…
The latest Mailmark franking technology has had millions invested into…
The current standard and most beneficial way for a mailroom…
In any mailroom, businesses need the maximum amount of efficiency….
You may be under the assumption that a franking machine…
In 2014 the Royal Mail decided to release and make…
Starting from today, Monday 27th March 2017, all franking machine…
The Royal Mail have now announced the franking prices for…
FP Mailing have recently announced the release of a brand…
Well demonstrated, friendly and efficient.
Easily installed and the gentleman was very helpful. All information provided and machine demonstrated.
Pleasant installer, seamless transition to our new machine.
Good and friendly service. Thank You.
The machine was installed quickly and efficiently. The operating instructions that Dan gave were very concise and helpful. We are very happy with the machine and the new options that it gives us, e.g. being able to put the company address on the mail going out and setting up different accounts for the two companies.
Very pleasant engineer – very helpful.
Friendly and professional from start to finish – very satisfied.
Very good training received from Dan.
Very helpful and efficient service.
Excellent set up instruction given. Good personality and well explained.
We are delighted with the machine and the service received so far. Ryan was friendly and helpful on the initial visit to discuss and once the order was placed I received acknowledgement and updates regularly. Training was helpful and easy to understand (and I am sorry to say I have forgotten the poor chaps name). We didn’t get any other quotes, and I look forward to continuing good service 🙂 Many thanks
Engineer was very helpful and patient, a very good presentation on how to use the franking machine.
Good service. Installation very quick and competent engineer.
All very quick and easy – very pleased. Thanks.
Very kind gentleman that did the installation. Completed the de-brief on using the product with ease. The young gentleman is a valued employee to your company.
Dan was the engineer, excellent service, very friendly, excellent and clear.
Very helpful and friendly.
Excellent service. Machine ordered and fitted within two weeks of ordering. Had training and contact information. Great!
Thank you Steve for your patience. Very thorough training given.
Excellent service. Explained in detail the new machine. Efficient and professional.
Good service. Well explained.
New franking machine installed, demo done. Very happy with the service.
Great service and very helpful.
Very informative and pleasant.
Steve was clear, concise and had a good sense of humour too. Love our new machine!
Very friendly and helpful, explained how the machine worked in simple terms as requested!
Very polite engineer who explained how the machine works, easy process all round.
Very helpful and friendly service.
All well explained, friendly guy.
Very pleasant young man. Gave good instructions on the working of the franking machine.
Helpful and Knowledgeable. Thank You.
New franking machine installed swiftly and with no problems. Engineer ensured any questions were answered swiftly and in full also.
Your engineer was very helpful and efficient.
Fast, efficient and helpful.
Very pleased with all dealings with Mailcoms. From initial quote enquiry, to contract handling, invoicing, and delivery and set up. All very friendly and efficient. Thank you for all your help.
Dan came to install our Mailcoms machine today – great job. He explained everything very well and looking forward to using the machine.
Very helpful and informative. Product looks straightforward. Very friendly service. Thanks.
Good demonstration. Smooth installation, no mess. Rep very accommodating to our service needs.
Engineer was very pleasant and helpful. He went through and explained all functions of the new machine.
Excellent service, also from your office by phone. Would recommend.
Efficient and polite engineer.
Very helpful and efficient. Showed us how to use new machine very thoroughly.
Helpful and Efficient.
Very good. Explained very well.
Very efficient service.
Steve was very professional and helpful. Very happy with the service.
Very helpful, very polite and very informative.
I found the engineer courteous and patient with good demonstration skills.
Steve was very prompt and installed our new machine quickly and efficiently. Thanks.
Dan’s visit 16/11/15. Dan was friendly, polite, helpful and courteous. He made sure I was up to speed before he left. Thanks.
Brilliant – Thanks
Very good service and explanation of use for new machine. Thank you.
Very helpful showing new machine. Made everything look easy.
Dan installed the new machine and went through everything with us – he answered any questions we had.
All delivered efficiently on the date arranged and installed. Very happy with the service.
Easy install, very well explained. Pleasant engineer, would recommend Mailcoms.
Very efficient and friendly! Very happy to help and made sure we had everything we needed. 10 out of 10! 🙂
Great set up help, very quick and efficient.
Your engineer was very polite and helpful. 10 out of 10 for service.
Very pleasant engineer and installation and instructions.
Very quick installation and setup and good demonstration and instruction of features and use of the franking machine.
Great service, very helpful.
Very helpful and explained everything clearly.
Dan – Excellent service, cannot fault.
Very good service. Full explained workings.
Dan was very clear and competent with his training.
Installation and training very good.
Very helpful installer.
Helpful and friendly installation guy. No problems.
Dan was very helpful and polite. He showed us how to use our machine and instructed us on the functionality of the machine. What a lovely guy!
Delivery Prompt – Instruction thorough and clear. Made aware of what to do in event of issues. Good service.
Very pleasant and informative person. Excellent at portraying information.
Very comprehensive training.
Steve was very helpful and friendly and easy to communicate with. Very happy with the service he provided. 🙂
Very pleasant and explained everything so we could understand how to use the machine.
Excellent customer service from quote to installation. Nothing appears to be too much trouble. I would have no reservation recommending Mailcoms to prospecting purchasers of franking machines!
The machine and Inview works very well, the install went very well and all was explained clearly.
Good Training – friendly, patient, explained functions.
A very big thank you for taking the time to talk to me the other day. Not only that but the way you handled my situation. I am really grateful for the machines you sent me. I can’t describe my gratitude towards you and your friendly staff. The machine is working great and now that I have the hang of it, even better. Once again a big thank you.
Steve was very helpful and explained everything in detail and plain English.
I was delighted with the speed, efficiency and patience shown by your engineer Steve who came to install the new machine!!
Steve Walker has been an excellent, very well versed, experienced engineer who took pride and time to explain every aspect from day one. We appreciate him taking the time and effort. Thank him and the company.
Very helpful and pleasant. Introduction to usage was very thorough.
Very helpful, very polite.
A very thorough presentation and support from Steve Walker. Thank You!
Dan offered an extremely pleasant and efficient service. He explained everything in great detail and was very polite and friendly. Thanks Dan!
Dan was very helpful, polite and timely. Thanks!
Good and efficient service!
Dan was really efficient and helpful and made everything easy.
Installer was very good, thank you very master!
Helpful and informative with easy to understand instructions.
Great service from everyone we have dealt with, Chris, Gail and Dan. Looking forward to a good working relationship with you all! 🙂 P.S. The machine is great to!
Steve was very helpful setting up and explaining how to use our new franking machine.
Excellent service and great knowledge.
Very helpful and informative.
Great, clear delivery. Thank You!
Good services, good price and good machine.
Good Service – Very Helpful
Very quick and professional service.
Very thorough and informative on usage of franking machine.
Dan was very good, quick, efficient and informative. Thank you.
Very Courteous service and well explained process!
Excellent services. Polite and friendly.
Very helpful and friendly. Went through things in a clear way etc.
Quick, efficient. All made clear. Polite and courteous. Checked understood differences and explained extras.
Most helpful chap, very knowledgeable. Answered all our questions.
Great customer service. Really polite. Explained everything I wasn’t sure on.
Steve was a very pleasant man, he was very easy to talk to and very descriptive.
Steve was very helpful and explained everything to me and my colleagues very clearly. Thanks Steve.
Very good customer service, thorough, friendly and efficient.
Quick install – Rep was very helpful and friendly.
Great Install, very helpful.
Steve was very informative and helpful. Definite asset to your company!
Super speedy service. Product seems very good – looking forward to business with Mailcoms.
Steve the engineer was very helpful and very informative.
Professional service and clear instructions. Thanks!
Very informative and helpful.
Dan was very helpful & professional, he talked me through everything. Service was great, polite & friendly. Would recommend to other companies.
Very happy, a pleasure to deal with Mailcoms and thanks for the quick wins.
Very Helpful, clear instructions.
Gave good explanation to using the franking machine. Thank You!
Brilliant machine, great help with installation. Thanks!
Very helpful thank you.
Very informative and clear instructions given to show how machine works.
All working well, no problems. Very Friendly Installation.
Excellent machine, the installer Steve was super – very friendly, helpful and patient.
The gentleman that installed the machine was very helpful and pleasant. He did a very good job.
Excellent installation, very speedy and comprehensive setup and explanation. Well Done Mailcoms!
Installation all OK. Machine as described, engineer helpful.
Hassle free, informative staff. Would happily recommend.
Very good and friendly.
Very Thorough Training.
Informative training. Easy to use the machine.
Dan Clarke exchanged our franking machine this morning. He was very pleasant and efficient.
Very Quick and efficient set up.
Explained in detail, friendly engineer. Very Helpful.
Dan was very informative and helpful, an asset to your company.
Excellent – Very Clear and Thorough.
Very friendly and informative. Would Recommend!
Continue to be very pleased with service. Member of staff carrying out inspection credit to your company.
Very good service, excellent description of machine functions. Polite Engineer. Would Recommend.
Very happy with machine & the engineers installation & guidance, Thank You.
We received very helpful service and many thanks for this.
Excellent service from Mailcoms. So relieved to be away from Pitney Bowes.
Excellent service, very helpful. Went through everything with getting started with the franking machine.
A very professional company to deal with. Good & clear installation.
Quick and Easy to set up. Engineer very good at explaining the machine. Happy with service so far.
Excellent Service. Very Professional.
Friendly, informative and helpful training. Despite ‘Hiccup’ with linking via phone line, issue was swiftly resolved. Thank You Very Much.
Very efficient. Thank you for the prompt service you gave us.
Very good service by Steve Walker. Excellent Presentation.
Dan was really helpful today on setting up our machine. Slightly disappointed that our P/h logo is not already set up. Thank you Dan.
Gail has been very helpful over the phone. We’re pleased with our new Mailbase Pro and all the new things we can do with our post. And Shane has explained it all very well so don’t expect any problems 🙂 Thanks.
Informative and helpful.
The installer arrived on time and provided everything that was required. he was polite and helpful, running through the procedure for using the machine and answering all our questions.
Well I had my first chance to check out the “Mailcoms” customer service first hand now we have moved the maintenance contracts with you . I had a small issue yesterday as we changed the ink tank and on restart we lost our “normal preset” value which despite me knowing how this can be changed the machine was having none of it and throwing out a few error messages. I phoned your team and a short conversation with your engineer done and dusted. Perfect and exactly as it should be a nice simple query fixed within minutes with no fuss. Compare that to the useless Pitney Bowes who took more than 6 months to process a simple change of address for our branch here at Chelmsford……Enough said… And a big thanks to your own engineer….top marks.
Shane was very helpful with our installation of the franking machine. Explained fully & concise.
Steve Walker was fantastic and he explained how everything worked to us. He was helpful. The machine is one million times better than our old one from Neopost. So far Mailcoms Rules! We would recommend you to all our business friends.]
Your guy (Mailcoms engineer) was very helpful and patient with delivery of new machine. Excellent service!
At O’Riordan Bond Estate Agents we currently have 24 sites that all require postal franking equipment and as a constantly growing organisation we need a fast efficient service and personal account management that we can rely on. Having experienced one problem after another and a serious lack of account management with our previous suppliers we lost all trust in their ability to handle our account effectively. We decided to try Mailcoms Ltd as they seemed to tick all the right boxes and having fitted their machines in a few newly opened branches we straight away noticed a refreshing change. Since the machine installations we are constantly kept informed of the site usages. Any potential issues are identified and provided with a solution before they become a problem. In addition they have also taken away many of the administration headaches which are now handled for us. The equipment provided is ideally suited and is also much cheaper than our previous supplier.We have now decided to switch all O’Riordan Bond sites over to Mailcoms Ltd and look forward to a continued successful business relationship.
Hello Mailcoms, a big thank you for your very quick and efficient service, refilled cartridge received today (less than 24 hours!) and working perfectly. Regards, Vic Short Apex Labels (UK) Ltd.
Really good swift service – our existing franking machine broke down during our annual mailshot – one phone call to Mailcoms and we were back up and running with a new machine and completed the mailshot on time. Excellent company.
I would just like to say how Happy we are with the service that you provide at Mailcoms, you are always very efficient and when we place an order we are guaranteed to receive this the following working day. Thank you for your continued service and support.
Great company from start to installation – friendly, helpful and patient in the office and on-site. Could not recommend highly enough!
We have been extremely pleased with our Mailstart Franking Machine – it’s so easy to use, neat, quiet and such good value compared to other machines we were considering. The staff, from installation to ongoing queries etc have been so friendly and quick to respond. I can’t comment on dealing with any problems – as we haven’t had any – the machine runs like clockwork! But I have no doubt whatsoever that any issues would be rapidly and cheerfully solved.
I cannot think of anything to improve this company’s service. The gentleman turned up early and was very polite and helpful.
I just wanted to say thank you for making such a good website with excellent clear information and advice. As someone who is new to franking and very daunted by all the difference products and services, your site has made it much clearer. It has also opened my eyes to the hidden costs of franking I had not even considered. I think your site has saved my business a lot of money as I probably would have made the wrong choice without it.
Hi Des, I have only heard praise from my Nottingham colleagues about Mailcoms and your lovely engineer! He was really good and went through all the functions of the machine. As you might expect… But it is a very pleasant change for me to not only hear positive feedback on a supplier, but enthusiasm too! Thank you.
Great fast response from a very professional company. From knowing very little to now owning a perfect machine for our company, Mailcoms will be highly recommended.
Firstly, thanks for your advice re – previous supplier – they’ve backed off and cancelled the service contract for a machine we no longer had so we don’t owe them any more money. 2ndly, the girls at Telford are absolutely delighted with the new machine, so good results all round.
I have now done the download and the logo looks fab – especially in the blue ink – we look really professional. Thank you so much for all your help and please pass on my grateful thanks to Des – it has been a real pleasure to deal with your Company.
Simple and quick installation. Polite and friendly installer. Would recommend to others.
Our franking machine requirements are quite simple and having not been content with a number of previous suppliers we felt we wanted to explore some alternative options. Mailcoms demonstrated equipment that was simple but perfectly adequate for our requirements, pleased with the service and the total cost of ownership we decided to accept their proposal. We’ve been using the equipment for a few months now and since installation we’ve received good personal service with all questions or queries dealt with fast and efficiently.
As a school we needed better value for money from our postal franking equipment, without compromising the quality of service. With this in mind we approached Mailcoms to investigate alternative options. Mailcoms carried out an onsite demonstration of an alternative postal franking machine, which was not only faster than our previous equipment but proved to be more suitable for processing our mail. After analysing our total cost of ownership we found that even though the new machine was an improvement the total cost of owning the Mailcoms equipment was much less. We have now taken delivery, the machine was installed on the date promised with onsite training included and so far we are very happy with our decision to choose Mailcoms Ltd.
As a new customer (Businesscare) just letting you know that I am finding your equipment easy to use (so far) the test will come when I need to put money into it. I must admit, I think both the franking machine and larger scales are much easier to use than our previous machine. So far so good!!
I would like to thank you very much for your brilliant customer service when I had ordered the incorrect cartridges for our franking machine. Not only were you extremely helpful but you also acted efficiently to ensure that I received the correct cartridges within 24 hours of my call. Once again many thanks and I will have no hesitation in giving Mailcoms our business in the future.
At Mailcoms we were asked to supply a franking machine complete with delivery installation and training within 3 days. A difficult enough task on its own but the order was also to include 4 logos designed, approved and programmed within this time. Whilst this was a challenge we successfully kept to our promise and from receipt of our order on a Wednesday we installed it and trained the customer the following Monday (including logos!!) Pleased with the service they felt compelled to write the following: I would like to thank you for the tuition you gave to Tracey and Janet on Monday and also your continuing support. I would also like to thank you for the speedy and pro-active service and your attention to customer service. I would not hesitate in recommending your company to any of our clients.
Our postal franking machine requirements are very basic but its one of those jobs that needs to be done with a minimum amount of fuss. I need to be able to trust our supplier and leave all our dealership requirements in their hands. Mailcoms Ltd have done just that, we have recently acquired machines for 4 of our sites and the switch over from our previous supplier has been seamless. A problem identified by the Mailcoms representative, with the way we were using our previous equipment was addressed before I was even made aware of it. This level of service is exactly what we needed, as an added bonus we’ve received an additional machine for one of our sites and overall our costings have been reduced.
From initial order enquiry to installation, we have been consistently impressed with Mailcoms performance. Our staff are delighted with our new machine that’s perfectly matched for our requirements. We’re now able to take advantage of discounted postage rates and we’re saving money already. I can recommend Des and his Mailcoms team to anyone.
Dan has just left having installed the machine. I don’t often do this, as it’s not often these days where a service deserves it! But I’d just like to say a big thank you for helping us sort out our franking machine. You gave me good advice, were prompt in responding and kept me informed throughout – and you seamlessly handled everything – even personally delivering, which I didn’t expect. So, a testimonial well deserved. Thanks again.
I am always keen to find ways of making savings within our office, so receiving a mailshot from Mailcoms brought my attention to the cost of our franking operation. On contacting Mailcoms, I was impressed by their speedy reply with several options and savings to be made – and even more so when these turned out to be accurate and true. The demonstration and installation of their equipment and their dealing with our previous supplier and finance company was handled most professionally.
Very helpful and explained how to use well.
Machine delivered and fitted very efficiently by your engineer. Many thanks.
Great customer service. Friendly & Knowledgeable staff. Good products. Would recommend.
Excellent! Punctual, professional, efficient. Thank You.
Great service, very helpful, June said the same at Dukeries. Excellent customer service and knowledge.
Instruction on use of the machine was very good. The person installing the machine was very polite and answering everything that was asked. Very happy with the service provided.
Dan came to us today with a new machine. Done very efficiently and friendly. Thank you.
Excellent service from Dan who was very pleasant. Knew what he was doing and very thorough.
Excellent service. Machine delivered faster than anticipated. Installation by Dan was professional and informative. No pushy sales, just helpful.
Excellent service. Delivery person is a credit to your company.