Franking Machines

The UK’s latest parcel & letter Mailmark franking machines

Mailcoms Parcelsend Essential Franking Machine
Same day

despatch

Free delivery available

on all orders*

Rated 5 stars

from verified users

Royal Mail

approved

Support from fully

qualified technicians

Choosing the right franking machine for your business

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Franking machines for packets, parcels & letters

The latest Mailcoms Mailmark franking machines for sending larger parcels, packets & letters in the UK.

Perfect for low volume parcels and letters

The simple way of sending low volume parcels, packets through Royal Mail® and now includes free proof of delivery with every parcel or packet you send. Parcelforce® Worldwide access also available as an optional extra giving you access to even more services. ...Read more

  • New ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 20 items per minute manual franking
  • 2.5kg integrated scale
  • 30kg connected USB scale (for heavier items)
  • Thermal shipping label printer included
  • No more manual entry of forms, dockets or manifests
  • FREE delivery confirmation on Royal Mail 1st & 2nd Class Small & Medium Parcels
  • Automatic recipient email confirmation with tracking number & delivery information
  • Parcelforce access optional
  • Special Delivery simplified
  • Contactless collection or drop off at your local supermarket or Post Office
  • UK & Worldwide postage rates
  • Ideal for parcels & letters
  • Mailmark discounts
  • LAN & Wi-Fi connectivity
  • 100 cost centre accounts
  • 5 logos
  • FREE installation support or simple to self install
  • No. 1 on Trustpilot for service
  • In stock now
Perfect for low volume parcels and letters

The simple way of sending low volume parcels, packets through Royal Mail® and now free proof of delivery with every parcel or packet you send. Parcelforce® Worldwide access also available as an optional extra giving you access to even more services. ...Read more

  • New ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 30 items per minute semi-automatic franking
  • 5kg integrated scale upgradable to 35kg
  • Easy to use Android powered touchscreen
  • Thermal shipping label printer included
  • No more manual entry of forms, dockets or manifests
  • FREE delivery confirmation on Royal Mail 1st & 2nd Class Small & Medium Parcels
  • Automatic recipient email confirmation with tracking number & delivery information
  • Built-in address book to simply upload your contacts & recipients
  • Delivery address book storage integrated
  • Parcelforce access optional
  • Special Delivery simplified
  • Contactless collection or drop off at your local supermarket or Post Office
  • UK & Worldwide postage rates
  • Ideal for parcels & letters
  • Mailmark discounts
  • LAN & Wi-Fi connectivity
  • Envelope sealer
  • 10 cost centre accounts
  • 5 logos
  • FREE installation support or simple to self install
  • No. 1 on Trustpilot for service
  • In stock now
Perfect for low volume parcels and letters

Makes light work of the way your business sends packets, parcels and letters with Royal Mail® and Parcelforce® Worldwide. Free proof of delivery with every packet or parcel you send. All accessed by the latest in Android touchscreen technology. ...Read more

  • New ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 65 items per minute semi-automatic franking
  • 7kg integrated scale upgradable to 35kg
  • Easy to use Android powered touchscreen
  • Thermal shipping label printer included
  • No more manual entry of forms, dockets or manifests
  • FREE delivery confirmation on Royal Mail 1st & 2nd Class Small & Medium Parcels
  • Automatic recipient email confirmation with tracking number & delivery information
  • Built-in address book to simply upload your contacts & recipients
  • Delivery address book storage integrated
  • Up to 75% off Parcelforce retail rates*
  • Special Delivery simplified
  • Contactless collection or drop off at your local supermarket or Post Office
  • UK & Worldwide postage rates
  • Ideal for parcels & letters
  • Mailmark discounts
  • LAN & Wi-Fi connectivity
  • Envelope sealer
  • 100 cost centre accounts
  • Unlimited logos (at point of sale)
  • FREE installation support or simple to self install
  • No. 1 on Trustpilot for service
  • In stock now
Perfect for high volume parcels and letters

The simple way of sending higher volumes of parcels and packets through Royal Mail® and Parcelforce® Worldwide. Now includes free proof of delivery with every parcel or packet you send. Parcelforce® Worldwide access also available as an optional extra. ...Read more

  • New ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 120 items per minute automatic franking
  • 7kg integrated scale upgradable to 35kg
  • Easy to use Android powered touchscreen
  • Thermal shipping label printer included
  • No more manual entry of forms, dockets or manifests
  • FREE delivery confirmation on Royal Mail 1st & 2nd Class Small & Medium Parcels
  • Automatic recipient email confirmation with tracking number & delivery information
  • Built-in address book to simply upload your contacts & recipients
  • Delivery address book storage integrated
  • Up to 75% off Parcelforce retail rates*
  • Special Delivery simplified
  • Contactless collection or drop off at your local supermarket or Post Office
  • UK & Worldwide postage rates
  • Ideal for parcels & letters
  • Mailmark discounts
  • LAN & Wi-Fi connectivity
  • Envelope sealer
  • 500 cost centre accounts
  • Unlimited logos (at point of sale)
  • FREE installation support or simple to self install
  • No. 1 on Trustpilot for service
  • In stock now
Video coming soon.

General use Smart & Mailmark franking machines

The latest Mailcoms Mailmark franking machines available for UK businesses.
Low Volume (Manual Franking)

Low volume entry level basic Mailmark franking machine for general daily franking use. Benefit from all the Mailmark discounts, offering huge savings in comparison to stamps. ...Read more

  • Live video support from trained technicians
  • Fast 20 items per minute manual franking
  • 2.5kg integrated scale
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN & Wi-Fi connectivity
  • 10 cost centre accounts
  • 5 logos
  • FREE installation support or simple to self install
  • No. 1 on Trustpilot for service
  • In stock now
Low Volume (Semi-Automatic Franking)

Low volume entry level Mailmark franking machine for small businesses that need that little bit extra. This fast "pass-through" machine also offers the lowest ink running costs of any entry level franker on the market. ...Read more

  • ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 30 items per minute semi-automatic franking
  • 3kg integrated scale
  • Easy to use Android powered touchscreen
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN & Wi-Fi connectivity built-in as standard
  • Envelope sealer
  • 10 cost centre accounts
  • 5 logos
  • FREE installation support or simple to self install
  • No. 1 on Trustpilot for service
  • In stock now
Low to Mid Volume (Semi-Automatic Franking)

The Mailsend is the easiest, all- in-one technology for office mailing. The Mailsend franking machine makes it easier to process your letters, packets or parcels all from one convenient place. ...Read more

  • ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 50 items per minute semi-automatic franking
  • 7kg integrated scale upgradable to 35kg
  • Easy to use Android powered touchscreen
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN & Wi-Fi connectivity built-in as standard
  • Envelope sealer
  • 100 cost centre accounts
  • Unlimited logos (at point of sale)
  • FREE installation support or simple to self install
  • No. 1 on Trustpilot for service
  • In stock now
Mid to High Volume (Fully Automatic Franking)

This higher end machine simplifies the way your office sends letters and parcels with Royal Mail® and Parcelforce® Worldwide services. Free proof of delivery is available with every parcel you send. ...Read more

  • ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 120 items per minute automatic franking
  • 7kg integrated scale upgradable to 35kg
  • Easy to use Android powered touchscreen
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN & Wi-Fi connectivity built-in as standard
  • Envelope sealer
  • 500 cost centre accounts
  • Unlimited logos (at point of sale)
  • FREE installation support or simple to self install
  • No. 1 on Trustpilot for service
  • In stock now
Video coming soon.
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Alternative franking machine models

The latest alternative Mailmark franking machines for UK businesses.

Up to 50 items per day

  • ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • 16 items per minute manual fanking
  • 2.5kg integrated scale
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN connectivity duilt-in as standard
  • 100 cost centre accounts
  • No. 1 on Trustpilot for service
  • In stock now

Up to 200 items per day

  • ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 45 items per minute pass through franking
  • 3kg integrated scale
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN connectivity built-in as standard
  • 100 cost centre accounts
  • No. 1 on Trustpilot for service
  • In stock now

Up to 300 items per day

  • ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 110 items per minute automatic franking
  • 3kg integrated scale
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN connectivity built-in as standard
  • Envelope sealer
  • 300 cost centre accounts
  • No. 1 on Trustpilot for service
  • In stock now
Up to 400 Items Per day
  • ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 175 items per minute automatic franking
  • 5kg integrated scale
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN connectivity built-in as standard
  • Envelope sealer
  • 500 cost centre accounts
  • No. 1 on Trustpilot for service
  • In stock now
Up to 500 Items Per day
  • ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
  • Live video support from trained technicians
  • Fast 95 items per minute automatic franking
  • 5kg integrated scale
  • UK & Worldwide postage rates
  • Ideal for letters & parcels
  • Mailmark discounts
  • LAN connectivity built-in as standard
  • Envelope sealer
  • 300 cost centre accounts
  • No. 1 on Trustpilot for service
  • In stock now

Decertification of standard franking machines

Latest franking machine announcement from the Royal Mail regarding franking machines in the UK.

A recent update from the Royal Mail has been announced in regard to the way you can frank mail items in the UK from 1st January 2023. This announcement stated that the use of sending franked mail by a standard franking machine will become obsolete from this date. Royal Mail will only be accepting franked mail items from users who use a Mailmark franking machine as franking is migrating fully to Mailmark (a form of 2D barcode) to improve efficiency and accuracy when Royal Mail process your mail.

If you have been affected the Royal Mail would have contacted you by letter. If you are unsure if you are affected then feel free to check out our dedicated Decertified Franking Machines web page here or contact your franking machine supplier immediately.

Franking Infographics

Useful visual infographics to make franking that little bit easier to understand.

All you need to know about the latest Royal Mail Mailmark franking technology and how it can benefit your business – all in one easy to follow infographic!
Wondering how to operate a franking machine? Find out how easy and simple franking is with our clear know how guide – all in one easy to follow infographic!
Selecting the right franking machine can be a daunting task. Find out what you must consider before making a final decision – all in one easy to follow infographic!
Wondering what the benefits of using a franking machine are? Find out what the top 10 franking machine benefits are – all in one easy to follow infographic!

Packaging supplies for your business

Packaging Supplies

Boxes, bags, envelopes and more

Frequently asked franking machine questions

Have any questions about franking or franking machines? View our FAQs below and see if we can help you.

A franking machine, also referred to as a postage meter or postage machine, will produce a franking impression onto your outgoing mail pieces whilst accurately weighing and applying postage to your mail. Some models even come with the ability to seal your envelopes if required.

To prove postage has been paid for, the franking machine will print a barcode onto your letter, large letter, small parcel or large parcel. You can print postage onto various materials including envelopes and postcards. The latest franking rates and your postage will be downloaded onto your franking machine via a computer or telephone line and this will be used to pay for your postage. No more trips to the Post Office will be needed and keeping piles of stamps will be no more.

Franking machines come in all shapes and sizes – ranging from a small entry level machine to a larger and more advanced high volume machine. The franking process applies to all machines. You will be able to frank hundreds of letters and parcels throughout the life of any franking machine, saving countless pennies! If you would like to find out more about the franking process, view our infographic to find out how a franking machine works.

If your franking machine is Mailmark compliant, it means that it incorporates and uses the latest Royal Mail Mailmark rates and services. A Mailmark franking impression differs to a standard franking impression in the sense that it includes a 2D barcode that Royal Mail systems can read.

Mailmark is a more cost saving method of sending your mail as a discount is applied and savings can be made every time you frank a letter or parcel. Find out more about Mailmark Here.

There is no right or wrong answer here as franking can be ready and perfect for any business at any given time. You can use a franking machine to frank postage onto your outgoing mail and in return the Royal Mail will provide you with lower postage costs to save your business money. Start making savings on your posts today with a Mailcoms franking machine and contact us today. Call us on 01543 572 776 or email to info@mailcoms.co.uk.

The main difference between the older models and the new models is the functionality and technologies that are now accessible and available. The latest models come with more automatic functions that help make the entire franking process simpler and faster which helps to increase productivity. Modern franking machines can:

  • Automatically seal letters once they have been franked.
  • Connect to a LAN or Wi-Fi connection.
  • Benefit from the latest Smart Meter & Mailmark Royal Mail technologies.
  • Set up cost centres for reporting and mail analytics.
  • Apply PIN code password protection to accounts.
  • Apply labels to post as and when required.

Operating and using a franking machine is fairly straightforward and easy to complete.

Firstly place your letter or parcel on to the integrated (or seperate) weighing scale. Next, select the size and service you want to use for your mail. If you wish to add a message, this option is also available. Modern franking machines will then determine the price of the item for you.

Next, insert an envelope or franking label into the printer slot on your franking machine so the item can be franked. A franked impression will then be stamped onto the envelope or label. This will include the postage, the date, a company logo (if previously selected) and a 2D barcode.

Now you can pop your mail into a post box (using a late meter posting envelope), a business posting box or at your local Post Office.

For a clear guide, please refer to our Infographic here to see how does franking work.

Franking is the alternative to stamps and comes with many added benefits. See what benefits you can gain below.

  • Access to Royal Mail Postage Discounts – All users have access to much lower postage discounts. This makes franking cheaper to use in comparison to stamps. The more mail you send the more money you save. Compare the latest 2021 stamp, standard franking and Mailmark franking rates.
  • Promote the Business – Frank a company logo or slogan onto outgoing mail. This can improve the professional image of your mail and will also expand your business name.
  • Print the Exact Postage – Eliminate the risk of Royal Mail surcharge payments and never again miss pay. Simply use the integrated weighing scale your machine comes with.
  • Simple & Easy to Use – Various one touch buttons and a clear display screen will make franking so easy. Both of these make the franking process quick and easy to complete by all.
  • Smart Meter Technology – All modern franking machines come with smart meter technology as standard. Use all VAT services and products whilst franking mail in improved smart blue franking ink. Calculate your VAT much quicker and automatically, as well as automatically calculating your business mail advance service.
  • Accounting Abilities – A franking machine will prove very beneficial at tax return time as all franking machines report postage costs. This means you will be able to claim your full tax return on all your postage expenditure.

Using a franking machine to frank your mail is much cheaper than stamps and huge savings can be made almost every time you frank a mail piece. As it currently stands, from 2nd April 2024, a stamp for a 1st class letter up to 100g will cost you £1.35, whereas the Mailmark franking prices is £1.06. This means up to 29p can be saved over a stamp.

Similarly a stamp for a 2nd class letter up to 100g will cost you 85p, whereas the Mailmark franking prices is 69p. This means up to 16p can be saved over a stamp.

As with any technical piece of equipment, maintenance and service is required to ensure it is working correctly. Royal Mail terms require that all franking machines are serviced on an annual basis by a approved supplier. Maintenance of franking machines is carried out by one of a few Royal Mail authorised suppliers and maintainers. Fortunately Mailcoms Ltd are one of these authorised suppliers and maintainers. We are authorised by the Royal Mail to maintain and inspect all franking machines in the UK but we are not the only one. View a list of authorised inspectors, maintainers and repairers.

A franking machine die number is something that is unique to your specific franking machine. It is shown on every franking impression you produce, located just below the postage amount you have just paid. You can easily find out what your franking machine die number is by checking your franking impression.

Franked mail items contain something called a franking impression instead of a traditional stamp. This impression is produced by using a franking machine to send your outgoing post. You can print a franking impression directly onto your envelope or franking label rather than applying a stamp. The Royal Mail can process franked mail items faster and more efficiently which is why franked mail items are sent at discounted rates.

You can put your franked mail items in a standard Royal Mail post box, however you are required to use Royal Mail Metered Posting Envelopes (commonly referred to as low volume posting envelopes). These should be readily available from your franking machine supplier. There are also many franked mailboxes located around the UK where franked mail can be posted freely. If you are unsure then the local Post Office is also an option.

Yes, franked mail can be sent both nationally and internationally. An added bonus of sending franked mail abroad is you will pay much less than using the stamp equivalent – saving you money!

Franked mail is read much easier by Royal Mail systems which means it is handled less often. As such, delivery of your franked mail items will usually be quicker than using stamps.

If you decide that your business no longer has use for your franking machine then contact Mailcoms (or your specific franking machine supplier) directly. We will then get in touch with Royal Mail to process your request and we will arrange for the franking machine to be withdrawn from its location. If you have any unused credit or funds on the franking machine then this will be refunded by cheque in due course.

Business Mail Advanced is a Royal Mail service that is strictly available to Mailmark franking machine customers who qualify for the service. If your business qualifies for Business Mail by sending high volumes of 250 or more letters per day, then you can benefit from even further discounts. The more letters you frank on a daily basis, the bigger the discount! Find out more about Business Mail Advanced here.

As technology improves so does the way people frank their mail. New franking machine models are released almost every year with more enhancements, and this sometimes means other franking machine models become obsolete. To find out if your franking machine is obsolete, please view our helpful obsolete franking machine page here -> Obsolete & Decertified Franking Machines.

A recent announcement made by the Royal Mail may have affected the way you frank your mail in the near future. As of 1st January 2023, some franking machine models in the UK are becoming obsolete and will be decertified. As technology has improved, so has the franking industry with the introduction of Mailmark franking – a form of 2D barcode which is the most efficient and accurate way of processing mail. This method of franking is set to replace the standard way of franking mail. To find out if your franking machine is affected please read our blog here -> Decertification of Non-Mailmark Franking Machines.

Your franking machine is licensed to the address where it was originally used and can only be used to process franked mail at this address. If you want to move your franking machine to a new location you need to tell the Royal Mail via your franking equipment supplier / maintainer.

Normally you are not allowed to this but during the recent pandemic the Royal Mail have been more flexible understanding that many customers are now working from home. The Royal Mail have allowed some models to be moved temporarily but before you do move them please check with your franking supplier.

Once funds are downloaded on to your franking machine it essentially becomes an electronic ‘petit cash tin’ for postage where you can then spend the funds on sending letters the same way you would if you use stamps. Because of this any funds downloaded on to your franking machine have to be cleared funds either by an advance ‘Pre pay’ system (like a mobile phone top up) or an automatic DD which tops up once funds are downloaded. If you still want to pay in arrears some suppliers offer a credit agreement which is similar to a store card. If you choose a credit agreement then this would usually incur the same transaction charges, interest and late payment fees so be careful if you choose this method.

Due to advancements in technology the market for second hand franking machines is very limited as once a machine is decommissioned it’s very expensive to have it relicensed for use elsewhere (if at all). If you want to dispose of your franking machine and you own it then contact your supplier or an Authorised Inspector and Maintainer (like Mailcoms) to decommission it and notify Royal Mail. If you lease or rent your machine you must contact the original supplier to have them arrange to delicense / decommission. Your franking machine was more than likely connected to your bank account so please be careful and arrange decommissioning via a reputable approved source.

Older franking machines used to use old, basic, technology which replied heavily on connecting to a telephone phone line to update tariff and postage information as well as downloading important software updates.

The latest range of Mailcoms Mailmark franking machines however now connect via a LAN or Wi-Fi connection via the internet. This method of connection not only improves the performance of franking related uploads and downloads, but it also means that a dedicated business telephone phone line is no longer required for franking machine operation. This improves the overall franking machine experience and will save your business money on your communication costs.

Yes, you can purchase a franking machine directly through Mailcoms as we are a Royal Mail Authorised Independent Inspector & Maintainer of franking machines. Alternatively you can lease or rent a franking machine if this option is more suitable for you.

Why choose Mailcoms?

Royal Mail Authorised!

Mailcoms are a Royal Mail Authorised Independent Inspector & Maintainer Of Franking Machines in the UK. Also we are fully trained and experienced in providing your business with comprehensive franking machine service and maintenance.

Award winning & No. 1

The award winning, family owned & run Mailcoms has built its reputation on a ‘No Pressure’ approach which has been our trademark for over 15 years and welcomed by thousands of Mailmark franking machine customers.

About Us
Mailcoms Royal Mail Man

Top UK based franking machine support

We can provide franking machine support nationwide for a range of different franking machine models. Full telephone and instant chat support is available from our fully qualified franking machine technicians, we can also now offer our customers live video web support.

Take a look through our extensive support pages to troubleshoot any problems or questions you may have about your franking machine. If you need any direct support, please do not hesitate to contact us today. Call us on 01543 572 776, email us at info@mailcoms.co.uk or start a quick webchat today.

Best in the industry on Trustpilot - Your success is our goal

Customer service is paramount, which is why we have always gone to great lengths to ensure our customers are always happy. Don’t take our word for it read for yourself on the independent review site Trustpilot.

Excellent

5/5

*Prices correct as of July 2020 – Save up to 75% versus Royal Mail® and Parcelforce® Worldwide non-contract prices via www.parcelforce.com. No minimum volumes needed (prices correct as at 25th March 2020).