Franking Machines
The UK’s latest parcel & letter Mailmark franking machines
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Franking machines for packets, parcels & letters
The latest Mailcoms Mailmark franking machines for sending larger parcels, packets & letters in the UK.
The simple way of sending low volume parcels, packets through Royal Mail® and now includes free proof of delivery with every parcel or packet you send. Parcelforce® Worldwide access also available as an optional extra giving you access to even more services. ...Read more
- New ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 20 items per minute manual franking
- 2.5kg integrated scale
- 30kg connected USB scale (for heavier items)
- Thermal shipping label printer included
- No more manual entry of forms, dockets or manifests
- FREE delivery confirmation on Royal Mail 1st & 2nd Class Small & Medium Parcels
- Automatic recipient email confirmation with tracking number & delivery information
- Parcelforce access optional
- Special Delivery simplified
- Contactless collection or drop off at your local supermarket or Post Office
- UK & Worldwide postage rates
- Ideal for parcels & letters
- Mailmark discounts
- LAN & Wi-Fi connectivity
- 100 cost centre accounts
- 5 logos
- FREE installation support or simple to self install
- No. 1 on Trustpilot for service
- In stock now
The simple way of sending low volume parcels, packets through Royal Mail® and now free proof of delivery with every parcel or packet you send. Parcelforce® Worldwide access also available as an optional extra giving you access to even more services. ...Read more
- New ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 30 items per minute semi-automatic franking
- 5kg integrated scale upgradable to 35kg
- Easy to use Android powered touchscreen
- Thermal shipping label printer included
- No more manual entry of forms, dockets or manifests
- FREE delivery confirmation on Royal Mail 1st & 2nd Class Small & Medium Parcels
- Automatic recipient email confirmation with tracking number & delivery information
- Built-in address book to simply upload your contacts & recipients
- Delivery address book storage integrated
- Parcelforce access optional
- Special Delivery simplified
- Contactless collection or drop off at your local supermarket or Post Office
- UK & Worldwide postage rates
- Ideal for parcels & letters
- Mailmark discounts
- LAN & Wi-Fi connectivity
- Envelope sealer
- 10 cost centre accounts
- 5 logos
- FREE installation support or simple to self install
- No. 1 on Trustpilot for service
- In stock now
Makes light work of the way your business sends packets, parcels and letters with Royal Mail® and Parcelforce® Worldwide. Free proof of delivery with every packet or parcel you send. All accessed by the latest in Android touchscreen technology. ...Read more
- New ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 65 items per minute semi-automatic franking
- 7kg integrated scale upgradable to 35kg
- Easy to use Android powered touchscreen
- Thermal shipping label printer included
- No more manual entry of forms, dockets or manifests
- FREE delivery confirmation on Royal Mail 1st & 2nd Class Small & Medium Parcels
- Automatic recipient email confirmation with tracking number & delivery information
- Built-in address book to simply upload your contacts & recipients
- Delivery address book storage integrated
- Up to 75% off Parcelforce retail rates*
- Special Delivery simplified
- Contactless collection or drop off at your local supermarket or Post Office
- UK & Worldwide postage rates
- Ideal for parcels & letters
- Mailmark discounts
- LAN & Wi-Fi connectivity
- Envelope sealer
- 100 cost centre accounts
- Unlimited logos (at point of sale)
- FREE installation support or simple to self install
- No. 1 on Trustpilot for service
- In stock now
The simple way of sending higher volumes of parcels and packets through Royal Mail® and Parcelforce® Worldwide. Now includes free proof of delivery with every parcel or packet you send. Parcelforce® Worldwide access also available as an optional extra. ...Read more
- New ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 120 items per minute automatic franking
- 7kg integrated scale upgradable to 35kg
- Easy to use Android powered touchscreen
- Thermal shipping label printer included
- No more manual entry of forms, dockets or manifests
- FREE delivery confirmation on Royal Mail 1st & 2nd Class Small & Medium Parcels
- Automatic recipient email confirmation with tracking number & delivery information
- Built-in address book to simply upload your contacts & recipients
- Delivery address book storage integrated
- Up to 75% off Parcelforce retail rates*
- Special Delivery simplified
- Contactless collection or drop off at your local supermarket or Post Office
- UK & Worldwide postage rates
- Ideal for parcels & letters
- Mailmark discounts
- LAN & Wi-Fi connectivity
- Envelope sealer
- 500 cost centre accounts
- Unlimited logos (at point of sale)
- FREE installation support or simple to self install
- No. 1 on Trustpilot for service
- In stock now
General use Smart & Mailmark franking machines
(Manual Franking)
Low volume entry level basic Mailmark franking machine for general daily franking use. Benefit from all the Mailmark discounts, offering huge savings in comparison to stamps. ...Read more
- Live video support from trained technicians
- Fast 20 items per minute manual franking
- 2.5kg integrated scale
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN & Wi-Fi connectivity
- 10 cost centre accounts
- 5 logos
- FREE installation support or simple to self install
- No. 1 on Trustpilot for service
- In stock now
(Manual Franking)
The Mailsend Lite is our brand new low cost Mailmark franking machine. The Mailsend Lite franking machine makes it easier to process your letters, packets or parcels all from one convenient place. ...Read more
- ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- 16 items per minute manual fanking
- 2.5kg integrated scale
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN connectivity duilt-in as standard
- 100 cost centre accounts
- No. 1 on Trustpilot for service
- In stock now
(Semi-Automatic Franking)
Low volume entry level Mailmark franking machine for small businesses that need that little bit extra. This fast "pass-through" machine also offers the lowest ink running costs of any entry level franker on the market. ...Read more
- ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 30 items per minute semi-automatic franking
- 3kg integrated scale
- Easy to use Android powered touchscreen
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN & Wi-Fi connectivity built-in as standard
- Envelope sealer
- 10 cost centre accounts
- 5 logos
- FREE installation support or simple to self install
- No. 1 on Trustpilot for service
- In stock now
(Semi-Automatic Franking)
The Mailsend is the easiest, all -in-one technology for office mailing. The Mailsend makes it easy to process your letters, packets or parcels all from one place. ...Read more
- ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 50 items per minute semi-automatic franking
- 7kg integrated scale upgradable to 35kg
- Easy to use Android powered touchscreen
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN & Wi-Fi connectivity built-in as standard
- Envelope sealer
- 100 cost centre accounts
- Unlimited logos (at point of sale)
- FREE installation support or simple to self install
- No. 1 on Trustpilot for service
- In stock now
(Fully Automatic Franking)
This higher end machine simplifies the way your office sends letters and parcels with Royal Mail® and Parcelforce® Worldwide services. Free proof of delivery is available with every parcel you send. ...Read more
- ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 120 items per minute automatic franking
- 7kg integrated scale upgradable to 35kg
- Easy to use Android powered touchscreen
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN & Wi-Fi connectivity built-in as standard
- Envelope sealer
- 500 cost centre accounts
- Unlimited logos (at point of sale)
- FREE installation support or simple to self install
- No. 1 on Trustpilot for service
- In stock now
Franking machines provide businesses with discounted postage rates compared to stamps. This helps businesses save money on all items of mail they send via the franking machine.
The amount of time and effort required to process your outgoing mail will be massively reduced with a franking machine due to the speed and accuracy of a franking machine.
Franked mail will provide your mail a more professional look and feel. This will enhance a company's business image and reputation, leaving a positive impact on clients.
Alternative franking machine models
The latest alternative Mailmark franking machines for UK businesses.
Up to 200 items per day
- ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 45 items per minute pass through franking
- 3kg integrated scale
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN connectivity built-in as standard
- 100 cost centre accounts
- No. 1 on Trustpilot for service
- In stock now
Up to 300 items per day
- ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 110 items per minute automatic franking
- 3kg integrated scale
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN connectivity built-in as standard
- Envelope sealer
- 300 cost centre accounts
- No. 1 on Trustpilot for service
- In stock now
Up to 400 items per day
- ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 175 items per minute automatic franking
- 5kg integrated scale
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN connectivity built-in as standard
- Envelope sealer
- 500 cost centre accounts
- No. 1 on Trustpilot for service
- In stock now
Up to 500 items per day
- ‘Special Delivery’ & ‘ Signed For’ 1D barcode compatible
- Live video support from trained technicians
- Fast 95 items per minute automatic franking
- 5kg integrated scale
- UK & Worldwide postage rates
- Ideal for letters & parcels
- Mailmark discounts
- LAN connectivity built-in as standard
- Envelope sealer
- 300 cost centre accounts
- No. 1 on Trustpilot for service
- In stock now
Franking Infographics
Useful visual infographics to make franking that little bit easier to understand.
Frequently asked franking machine questions
Thinking about getting a franking machine for your business but have many questions about franking or franking machines? Dive into our useful franking machine FAQs below and see if we can help you with what a franking is, how they operate and the many benefits they possess.
A franking machine, also referred to as a postage meter or postage machine, will produce a franking impression onto your outgoing mail pieces whilst accurately weighing and applying postage to your mail. Some models even come with the ability to seal your envelopes if required.
To prove postage has been paid for, the franking machine will print a barcode onto your letter, large letter, small parcel or large parcel. You can print postage onto various materials including envelopes and postcards. The latest franking rates and your postage will be downloaded onto your franking machine via a computer or telephone line and this will be used to pay for your postage. No more trips to the Post Office will be needed and keeping piles of stamps will be no more.
Franking machines come in all shapes and sizes – ranging from a small entry level machine to a larger and more advanced high volume machine. The franking process applies to all machines. You will be able to frank hundreds of letters and parcels throughout the life of any franking machine, saving countless pennies! If you would like to find out more about the franking process, view our infographic to find out how a franking machine works.
If your franking machine is Mailmark compliant, it means that it incorporates and uses the latest Royal Mail Mailmark rates and services. A Mailmark franking impression differs to a standard franking impression in the sense that it includes a 2D barcode that Royal Mail systems can read.
Mailmark is a more cost saving method of sending your mail as a discount is applied and savings can be made every time you frank a letter or parcel. Find out more about Mailmark Here.
Operating and using a franking machine is fairly straightforward and easy to complete.
Firstly place your letter or parcel on to the integrated (or seperate) weighing scale. Next, select the size and service you want to use for your mail. If you wish to add a message, this option is also available. Modern franking machines will then determine the price of the item for you.
Next, insert an envelope or franking label into the printer slot on your franking machine so the item can be franked. A franked impression will then be stamped onto the envelope or label. This will include the postage, the date, a company logo (if previously selected) and a 2D barcode.
Now you can pop your mail into a post box (using a late meter posting envelope), a business posting box or at your local Post Office.
For a clear guide, please refer to our Infographic here to see how does franking work.
Franking is the alternative to stamps and comes with many added benefits. See what benefits you can gain below.
- Access to Royal Mail Postage Discounts – All users have access to much lower postage discounts. This makes franking cheaper to use in comparison to stamps. The more mail you send the more money you save. Compare the latest 2024 stamp and Mailmark franking rates.
- Promote the Business – Frank a company logo or slogan onto outgoing mail. This can improve the professional image of your mail and will also expand your business name.
- Print the Exact Postage – Eliminate the risk of Royal Mail surcharge payments and never again miss pay. Simply use the integrated weighing scale your machine comes with.
- Simple & Easy to Use – Various one touch buttons and a clear display screen will make franking so easy. Both of these make the franking process quick and easy to complete by all.
- Smart Meter Technology – All modern franking machines come with smart meter technology as standard. Use all VAT services and products whilst franking mail in improved smart blue franking ink. Calculate your VAT much quicker and automatically, as well as automatically calculating your business mail advance service.
- Accounting Abilities – A franking machine will prove very beneficial at tax return time as all franking machines report postage costs. This means you will be able to claim your full tax return on all your postage expenditure.
Franked mail or post are items that includes something called a franking impression or indicia instead of a traditional stamp in the top right corner of a item. This impression is produced by using a franking machine to send your outgoing post. You can print a franking impression directly onto your envelope or franking label rather than applying a stamp. The Royal Mail can process franked mail items faster and more efficiently which is why franked mail items are sent at discounted rates.
A franking machine is a piece of mailroom equipment which applies a printed impression/mark to outgoing mail such as letters and parcels. This mark is proof to the postal services within the UK that the correct and appropriate postage and fees have been paid for. This is the primary function of a franking machine.
Franking machines, also referred to as a ‘franking meter’ or just a ‘meter’, have become more advanced however over the years and as such come with some added features to aid the process of franking your mail. This includes a weighing scale to help ensure the correct postage is applied, automatic postage updates to ensure you always use the most up to date postage rates and, to make franking easier for all, some of the latest franking machines do come with an integrated tablet.
A Mailmark indicia is the franking marking that is applied to outgoing mail items via a franking machine. It is the alternative to a stamp, and it indicates to the Royal Mail that postage for the item has been paid for. It will be printed directly on to a envelope or franking label. An example of this can be seen below:
There is no right or wrong answer here as franking can be ready and perfect for any business at any given time. You can use a franking machine to frank postage onto your outgoing mail and in return the Royal Mail will provide you with lower postage costs to save your business money. Start making savings on your posts today with a Mailcoms franking machine and contact us today. Call us on 01543 572 776 or email to info@mailcoms.co.uk.
Using a franking machine to frank your mail is much cheaper than stamps and huge savings can be made almost every time you frank a mail piece. As it currently stands, from 7th October 2024, a stamp for a 1st class letter up to 100g will cost you £1.65, whereas the Mailmark franking prices is £1.26. This means up to 23.64% (30p) can be saved over a stamp.
Similarly a stamp for a 2nd class letter up to 100g will cost you 85p, whereas the Mailmark franking prices is 80p. This means up to 5.88% (5p) can be saved over a stamp.
For a comprehensive breakdown of the pricing and to see how much you can save, please view the Royal Mail Franking Postage Rates 2024 here.
In order for your business to start franking mail, you must have a valid franking licence from the Royal Mail and your franking machine must have credit on the machine prior to using it. It is also important that, as the licence user, that the franking machine is kept in good working order to ensure that all franked impressions are always clear and legible.
As a Royal Mail Authorised Inspector & Maintainer of franking machines, Mailcoms will provide you with this licence, we will provide support & maintenance for the franking machine, as well as all the key information you require about using the franking machine. Call 01543 572 776 to find out more.
A franking machine Die number is something that is unique to your specific franking machine. It is shown on every franking impression you produce, located just below the postage amount you have just paid. You can easily find out what your franking machine die number is by checking your franking impression.
If your franking machine Die number is different to that referenced on the licence, please contact Mailcoms Ltd (or your specific franking machine supplier) immediately so that we can resolve the problem.
You can put your franked mail items in a standard Royal Mail post box, however you are required to use Royal Mail Metered Posting Envelopes (commonly referred to as low volume posting envelopes). These should be readily available from your franking machine supplier. There are also many franked mailboxes located around the UK where franked mail can be posted freely. If you are unsure then the local Post Office is also an option.
Yes, franked mail can be sent both nationally and internationally. An added bonus of sending franked mail abroad is you will pay much less than using the stamp equivalent – saving you money!
Franked mail is read much easier by Royal Mail systems which means it is handled less often. As such, delivery of your franked mail items will usually be quicker than using stamps.
In short, yes you can. Franking machines can be used to process all types of mail including letters, large letters, small parcels and medium parcels, whilst saving you money each time. To frank a parcel however, you will require something called a franking label which is franked and then affixed to the parcel – because a parcel will not fit through a feeder.
Yes, you can purchase a franking machine directly through Mailcoms as we are a Royal Mail Authorised Independent Inspector & Maintainer of franking machines. Alternatively you can lease or rent a franking machine if this option is more suitable for you.
Once funds are downloaded on to your franking machine it essentially becomes an electronic ‘petit cash tin’ for postage where you can then spend the funds on sending letters the same way you would if you use stamps. Because of this any funds downloaded on to your franking machine have to be cleared funds either by an advance ‘Pre pay’ system (like a mobile phone top up) or an automatic DD which tops up once funds are downloaded. If you still want to pay in arrears some suppliers offer a credit agreement which is similar to a store card. If you choose a credit agreement then this would usually incur the same transaction charges, interest and late payment fees so be careful if you choose this method.
Older franking machines used to use old, basic, technology which replied heavily on connecting to a telephone phone line to update tariff and postage information as well as downloading important software updates.
The latest range of Mailcoms Mailmark franking machines however now connect via a LAN or Wi-Fi connection via the internet. This method of connection not only improves the performance of franking related uploads and downloads, but it also means that a dedicated business telephone phone line is no longer required for franking machine operation. This improves the overall franking machine experience and will save your business money on your communication costs.
Your franking machine is licensed to the address where it was originally used and can only be used to process franked mail at this address. If you want to move your franking machine to a new location you need to tell the Royal Mail via your franking equipment supplier / maintainer.
Your franking machine is licensed to a specific company and address where it can only be used to process franked mail at this address. If your company changes name or ownership, or any key company details change, you need to tell the Royal Mail via your franking equipment supplier / maintainer.
If you decide that your business no longer has use for your franking machine then contact Mailcoms (or your specific franking machine supplier) directly. We will then get in touch with Royal Mail to process your request and we will arrange for the franking machine to be withdrawn from its location. If you have any unused credit or funds on the franking machine then this will be refunded by cheque in due course.
Due to advancements in technology the market for second hand franking machines is very limited as once a machine is decommissioned it’s very expensive to have it relicensed for use elsewhere (if at all). If you want to dispose of your franking machine and you own it then contact your supplier or an Authorised Inspector and Maintainer (like Mailcoms) to decommission it and notify Royal Mail. If you lease or rent your machine you must contact the original supplier to have them arrange to delicense / decommission. Your franking machine was more than likely connected to your bank account so please be careful and arrange decommissioning via a reputable approved source.
Decertification of standard franking machines
Latest franking machine announcement from the Royal Mail regarding franking machines in the UK.
A recent update from the Royal Mail has been announced in regard to the way you can frank mail items in the UK from 1st January 2023. This announcement stated that the use of sending franked mail by a standard franking machine will become obsolete from this date. Royal Mail will only be accepting franked mail items from users who use a Mailmark franking machine as franking is migrating fully to Mailmark (a form of 2D barcode) to improve efficiency and accuracy when Royal Mail process your mail.
If you have been affected the Royal Mail would have contacted you by letter. If you are unsure if you are affected then feel free to check out our dedicated Decertified Franking Machines web page here or contact your franking machine supplier immediately.
Franking machines for small businesses
Find the best franking machine solution for your small business
Why choose Mailcoms?
Royal Mail Authorised!
Mailcoms are a Royal Mail Authorised Independent Inspector & Maintainer Of Franking Machines in the UK. Also we are fully trained and experienced in providing your business with comprehensive franking machine service and maintenance.
Award winning & No. 1
The award winning, family owned & run Mailcoms has built its reputation on a ‘No Pressure’ approach which has been our trademark for over 15 years and welcomed by thousands of Mailmark franking machine customers.
Top UK based franking machine support
We can provide franking machine support nationwide for a range of different franking machine models. Full telephone and instant chat support is available from our fully qualified franking machine technicians, we can also now offer our customers live video web support.
Take a look through our extensive support pages to troubleshoot any problems or questions you may have about your franking machine. If you need any direct support, please do not hesitate to contact us today. Call us on 01543 572 776, email us at info@mailcoms.co.uk or start a quick webchat today.
Best in the industry on Trustpilot - Your success is our goal
Customer service is paramount, which is why we have always gone to great lengths to ensure our customers are always happy. Don’t take our word for it read for yourself on the independent review site Trustpilot.
Excellent
Very helpful
Very helpful friendly staff, a pleasure to work with.
Sarah Parsons
Easy & smooth
Purchased a franking machine recently and the whole process was easy and smooth. Thanks to all
Lily Daly
Excellent customer service
Excellent customer service provided by Katie. Thank you.
Mark Donnelly
Extremely helpful
Extremely helpful and gave quick and insightful information that could be passed on to help operate our Franking Machine. Emailed across a guide after asking.
Mr QP
Great service
Great service and product. Would highly recommend.
Fiona Boyle
Great products & Service
I have used mailcoms for years. Great products and services. Very satisfied!!
Harriet Parker
*Prices correct as of July 2020 – Save up to 75% versus Royal Mail® and Parcelforce® Worldwide non-contract prices via www.parcelforce.com. No minimum volumes needed (prices correct as at 25th March 2020).