Packaging Supplies Returns

Sorry to hear you are experiencing problems with your packaging supplies. We can assure you that all packaging supplies have been properly packaged and protected prior to dispatch.

If you need to return your packaging supplies to us as you feel it has a genuine problem we will be more than happy to help you get back up and running as quickly as possible. To arrange for a replacement to be dispatched immediately please read the disclaimer below to download our packaging supplies returns form to send back with the item(s). PLEASE NOTE WE WILL ONLY DISPATCH A REPLACEMENT UPON RECEIPT OF THIS FULLY COMPLETED FORM EITHER BY FAX OR EMAIL.

Returns Disclaimer:

By downloading and completing this returns form, you acknowledge that you will return your faulty items to us. If you require an immediate replacement we will dispatch one immediately upon receipt of this FULLY COMPLETED & SIGNED returns form along with an invoice at its full replacement value. If the item(s) is found to be faulty we will partially credit either the replacement item(s) invoice or the original invoice (if no replacement was dispatched) based on how much of the original item has been unused. However, if the packaging item(s) is found NOT to be faulty, then the invoice will not be credited and full settlement will be due. We will also return your item(s) and you will be charged £4.95 + VAT re-packing and postage fee (unless it is empty or supplied more than 6 months prior to receipt then we will dispose of it for you).

You accept that if we do not receive the packaging supplies within 2 weeks then the invoice for replacement will apply. Mailcoms also accepts no liability for packaging supplies that do not arrive at our given address on the returns form which may have been lost in the post. We advise that you use Recorded or Special delivery services.

Subscribe & Save

Happy Parcel Man

Mailcoms are proud to offer our customers automatic recurring orders without the need to remember to keep ordering the same essential business supplies products time and time again. This also allows us to forecast our stock requirements so you don’t have to worry about running out ever again.

Most importantly, with us automatically creating your order at a frequency of your choice you can always be confident that the products supplied will be guaranteed genuine Mailcoms products.

When you subscribe & save you will automatically create an order based on the subscription duration and frequency that you select. Your payment details will be stored securely with the world renowned trusted payment gateway ‘Stripe’ and you’ll be charged for each of these deliveries, unless you choose to pay in advance.

We will send you a reminder a few days before your order is generated to allow you to add to, amend, skip, delay, or cancel should you need to. If you want to cancel or change your subscribe & save products, you can do so at any time. Your order confirmation emails have links to your order where you can manage your subscription from.

See our terms & conditions for more details on returns and refunds. See more here.

Packaging Supplies Returns Form
1Company Information
2Order Information

Subscribe & Save

Happy Parcel Man

Mailcoms are proud to offer our customers automatic recurring orders without the need to remember to keep ordering the same essential business supplies products time and time again. This also allows us to forecast our stock requirements so you don’t have to worry about running out ever again.

Most importantly, with us automatically creating your order at a frequency of your choice you can always be confident that the products supplied will be guaranteed genuine Mailcoms products.

When you ‘Subscribe & Save’ we will automatically create an order based on your requested duration and frequency. Your payment details will be stored securely with the world renowned trusted payment gateway ‘Stripe’ and you’ll be charged for each of these deliveries, unless you choose to pay in advance.

We will send you a reminder a few days before your order is generated to allow you to add to, amend, skip, delay, or cancel should you need to. If you want to cancel or change your ‘Subscribe & Save’ products, you can do so at any time. Your order confirmation emails have links to your account where you can manage your subscription from.

See our terms & conditions for more details on returns and refunds. See more here.

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Did you know?

You can now get FREE PROOF OF DELIVERY with every Royal Mail 1st Class & 2nd Class parcel and packets sent with Mailcoms’ latest franking machine range.

Mailsend Lite Parcel Franking Machine
Mailsend Plus Franking Machine