Franking Machine Rate Change Information Page

Most franking machines will give you a prompt message to follow instructions, but you’ll also receive correspondence from your franking machine manufacturer/supplier.

As part of the terms and conditions of the Royal Mail Franking Scheme your machine needs to be updated with the latest rates to ensure your mail carries the correct postal costs. Incorrect postage values may result in non-delivery of items and Royal Mail may also charge you for each item that has the incorrect price. Royal Mail can charge customers for any letters posted without the correct price which can be the difference of the price plus a surcharge per item for inland and international mail.