✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
FS Series 3 Postage Support
Frama FS Series 3 · Postage
How to check your postage balance and add postage (credit) to the Frama FS Series 3 franking machine.
How do I check my postage balance on the FS Series 3?
Press the Credit button to view your available postage balance on screen.
- Press the Credit button.
- Press OK to select Credit Information.
- View the postage balance information.
- Press the Home button to return to the home screen.
How do I add postage to the FS Series 3?
Add postage by connecting to the data centre and downloading credit from the Credit menu.
- Press the Credit button.
- Press the Down button to highlight Credit.
- Press OK to select Credit.
- Enter the amount of postage you want to add.
- Press OK to start the transaction.
- The machine connects to the server and the transaction shows ‘In Progress’.
- A success message is displayed once the credit has downloaded.
- Press the Home button to return to the home screen.
FS Series 3 Postage – Frequently Asked Questions
How do I check my postage balance on the FS Series 3?
Press the Credit button, select Credit Information and press OK to view your balance.
How do I add credit to the FS Series 3?
Press Credit, select Credit, enter the amount and press OK – the machine connects to the data centre and downloads the postage.
Why will my FS Series 3 not add postage?
This is usually a connection problem. Check the telephone or network connection and try again, then see our FS Series 3 connection guide.
Still having postage issues with your FS Series 3?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.