There are a few things every business needs to know when it comes to franking machines and sometimes there are little bits of information that can be easily missed or overlooked. In this blog we will inform you about the franking machine’s die number, explaining what it is and how it works with your other franking operations.
What Is A Franking Machine Die Number?
A franking machine die number is something that is unique to your specific franking machine. It is shown on every franking impression you produce, located just below the postage amount you have just paid. You can easily find out what your franking machine die number is by checking your franking impression. See below an example.
You Have Found Your Die Number, What Now?
Do not use your franking machine until you receive your franking license from The Royal Mail or your Royal Mail Authorised franking machine supplier (such as Mailcoms). When you receive your license it will have your franking machine die number printed on it. Your franking license will include various pieces of information, including:
– Your die number.
– Your company name and address.
– Your franking machine’s serial number.
– The address of where the franking machine will be used.
– The name and model of your new franking machine.
To ensure your information and records are kept accurate, the Royal Mail can, at any moment in time, make amendments to the information above. They can also pass the information on to any authorised manufacturer, supplier or maintainer of your franking machine.
If you wish to update any of the information above, such as moving business address, or if you feel the information is incorrect/inaccurate you must contact the Royal Mail or your franking machine supplier immediately for further investigation. This must be done within 14 days.
Removal Of Dies & Franking Machine Devices
The Royal Mail can take steps to remove dies and franking machines if they feel it is necessary. This can be done under any of the following circumstances:
– The user fails to comply with the Royal Mail’s franking scheme. Find out more here -> https://www.royalmail.com/sites/default/files/Franking-Letters-and-Parcels-Scheme-May-2018.pdf
– The licence is suspended or terminated.
– If Royal Mail approve for a specific franking machine model to be revoked.
If any of these circumstances apply then the user/business of the franking machine will need to give the Royal Mail access to where the franking machine is located.
Keep Your Franking Machine In Good Condition
Under the terms and conditions of the franking license agreement with the Royal Mail, you are under a legal requirement to keep your franking machine in good working condition. This means that it must be inspected and maintained at least once per year. As a user of a franking machine you must ensure all impressions are clear and legible and that the machine is always operating as it needs to.
Only the Royal Mail or a Royal Mail Authorised independent inspector and maintainer of franking machines can inspect, maintain and repair your franking machine. You can find a full list of franking machine suppliers and manufacturers here.
How Can We Help?
Mailcoms are one of the Royal Mail’s Authorised independent inspectors and maintainers of franking machines and as such we can provide you with a franking machine to suit your needs. A Mailmark franking machine can help massively when sending your mail. They can even help with receiving automatic postage rate updates. If you are interested in getting a franking machine or upgrading to a Mailmark franking machine with even lower prices available, then please view our franking machine page here or call us today on 01543 572 776.