Choosing A Franking Machine Supplier – What To Look Out For
When making any financial decision, the price is one of the most important factors for business owners. A good price leads to costs being cut and finances being spread out better across the business. However a better price does not always mean a better deal, especially when it comes to purchasing a franking machine. There are many other factors to look out for in order to get best value for money.
In the case of choosing a franking machine supplier, it can be difficult choosing the best option. There are many franking machine suppliers available to you, all of whom offer similar products. As such you will need to look beyond the cost of the product and more at what the franking machine supplier can offer your business. In this blog we will share four important things to consider when choosing your franking machine supplier.
1. Royal Mail Authorised
Before making a decision, always ensure the franking machine supplier is an approved, Royal Mail authorised franking machine supplier. In order to become authorised by Royal Mail to inspect, maintain or repair franking machines, businesses must undergo a detailed application process. So to ensure you receive the best service, quality, maintenance and support for your franking machine. Take a look at all the franking machine suppliers here or at the Royal Mail website here -> https://www.royalmail.com/frankingcompanies/
2. Range Of Products and/or Services
Once you get the franking machine, you need to consider the costs of consumables and the cost of maintaining the franking machine so that you can still benefit from franking your mail. Instead of buying supplies from other suppliers, try to strike a deal with your franking machine supplier so you can get the best possible deal. Also ensure that the franking machine supplier supplies Royal Mail Approved ink cartridges and top quality labels and envelopes.
3. Account Management
Everyone gets frustrated and annoyed when explaining a situation to a customer service representative when you have already done this once or twice already to someone else. Getting transferred from pillar to post is very annoying. However with a dedicated account manager you can and will avoid this as you will have the power to go direct to your contact.
A dedicated account manager will be solely responsible for the franking machine your business has at its premises. Rather than being transferred multiple times you will be able to log any issue you have with your account manager, resulting in a faster solution.
Here at Mailcoms every customer will receive their own dedicated account manager whom will be able to assist you with any issue you have regarding your franking machine. Your account manager will be able to become a very important person when it comes to anything franking related.
4. Experience & Trust
With an experienced supplier you can be assured that you are dealing with people who have the knowledge and knowhow of the franking machine industry. They will be able to quickly provide you with the best franking machine solution for your business without burning a hole in your back pocket.
Trust is also key as you want to be able to rely on the franking machine supplier should you need them. Positive reviews and testimonials is one way of finding this out. Check out our Trustpilot score here -> https://uk.trustpilot.com/review/mailcoms.co.uk
Ultimately the franking machine supplier you opt for is your decision and Mailcoms are more than happy to assist you. You must always ensure your supplier is a trusted expert, has the franking experience and are reliable. They should be more than just a franking machine supplier, they should be a important partner to your business – and that is exactly what we feel Mailcoms can offer you.
If you are interested in getting a franking machine or upgrading to a Mailmark franking machine with even lower prices available, then please view our franking machine page here or call us today on 01543 572 776.
We are a Royal Mail Authorised Independent Inspector & Maintainer of Franking Machines with over 20,000 customers nationwide and we can supply you with our very own range of models.