IN300/IN360 Accounts Support

How do I turn on Accounts on the IN300 / IN360?

The Accounts feature lets you track and control postage by department or company. Turn it on by setting the Account Mode in Supervisor mode – users then choose an account at the start of each session and can switch accounts as needed.

1. Log in as supervisor.
2. Press Menu.
3. Select Account Management and press OK.
4. Select Account Mode Selection and press OK.
5. Select the account mode you want.
6. Press OK to confirm.
7. If asked, enter the PIN code and press OK.

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How do I create an account on the IN300 / IN360?

Add accounts from the Account List once Accounts mode is on.

1. Press Menu.
2. Select Account Management and press OK.
3. Select Manage Accounts and press OK.
4. Select Account List and press OK.
5. Select Add Account and press OK.
6. Enter the account number and press OK.
7. Enter the account name and press OK.
8. Set the status (active or inactive) and press OK.
9. Press OK to confirm the new account.

Note: To type letters on the keypad, press a key several times like a mobile phone (for example, press 6 twice for N).

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How do I edit, deactivate or delete an account on the IN300 / IN360?

Open an account from the Account List to change its name or status, or to delete it. The account number cannot be changed once the account is created.

1. Log in as supervisor and press Menu.
2. Select Account Management and press OK.
3. Select Manage Accounts and press OK.
4. Select Account List and press OK.
5. Select the account and press OK.
6. Select Edit / Modify, change the name or status and press OK.
7. Press OK to accept the changes.

Note: To delete an account, open it as above and select Delete. To change an account number, delete the account and create a new one.

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How do I import or export account lists on the IN300 / IN360?

Back up or bulk-edit accounts by exporting the list to a USB key as a CSV file, editing it, then importing it back. Imported accounts are added to the existing list.

Export:

1. Log in as supervisor, press Menu, select Account Management and press OK.
2. Select Manage Accounts and press OK.
3. Select Export Account List and press OK.
4. Insert the USB key into the port at the rear left of the base and press OK.
5. Follow the on-screen prompts, then remove the key when told.

Import:

1. Log in as supervisor, press Menu, select Account Management and press OK.
2. Select Manage Accounts and press OK.
3. Select Import Account List and press OK.
4. Insert the USB key and press OK.
5. Select the CSV file to import and press OK, then follow the prompts.

Note: The CSV file must be in the root of the USB key, named in the format ACS_yyyymmdd_hhmmss.CSV, using a semicolon field delimiter and a new line between records.

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How do I change the shared PIN code on the IN300 / IN360?

Change the shared account PIN from Account Management in Supervisor mode.

1. Log in as supervisor.
2. Press Menu.
3. Select Account Management and press OK.
4. Select Change PIN Code and press OK.
5. Enter the new PIN code and press OK.

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IN300 / IN360 Accounts – Frequently Asked Questions