Avoiding Unnecessary Costs By Franking Your Mail Correctly All The Time

Every day the Royal Mail will pick up on many franking mistakes made by businesses in the UK. In the summer this is even more common due to more staff members taking time off to relax in the sun. When using a franking machine it can be easy to make the odd mistake, but by choosing the correct options and avoiding mistakes when sending your mail, you can save more money and time. Fortunately for you Mailcoms Ltd are here to help you frank correctly every time.

Mailcoms Mailbase Lite Franking Machine

Train Staff & Get Them Up To Speed

The Royal Mail will commonly find large letters being franked incorrectly as large letters or international items being franked as UK items. These mistakes can usually come down to staff not being very familiar with a franking machine or with sending post.


We advise that you train all members of staff on how to use a franking machine and give them the knowledge of the different mail sizes and classes that are available. Potentially print off the different sizes and classes and place them next to the franking machine. Or use the Royal Mail’s website here: https://personal.help.royalmail.com/app/answers/detail/a_id/89

Keep An Eye On Your Large Letters

Royal Mail Size Guide Ruler

It is very easy for employees to loosely fold lots of sheets of paper into an envelope, and this can potentially put the letter into the large letter category. This will cost your business more money for no reason.


We advise that you make your staff aware of the difference between a letter and a large letter so your staff are not pointlessly under or over paying for mail. You could even use a Royal Mail Size Guide Ruler for good measure and ensure every letter or large letter that you send is franked correctly. Take a look at our size guide ruler here: Royal Mail Size Guide Ruler.

Separate Your Inland & International Mail

When using a franking machine to send mail within the UK during a mail run, it is very easy to forget to change this for international or vice versa when changing delivery destinations. This will occasionally result in a franking error by the user, resulting in a business cost.


We advise that you use two separate trays in your mail room. One solely for UK mail and one solely for International mail. This will save staff time as no sorting of mail piles will take place.

By using all of our easy solutions to common franking mistakes your business can save time and money, whilst avoiding franking mistakes.

If you are interested in getting a franking machine or upgrading to a Mailmark franking machine with even lower prices available, then please view our franking machine page here or call us today on 01543 572 776.

We are a Royal Mail Authorised Independent Inspector & Maintainer of Franking Machines with over 20,000 customers nationwide and we can supply you with our very own range of models.