You’re halfway through your mail run and – suddenly – your franking machine displays that dreaded message: “Low Ink” or “Out of Ink”. Whether you’re franking a handful of letters or processing hundreds of items a day, running out of ink will disrupt your workflow, delay your mail, and even lead to rejected items if impressions become faint.
At Mailcoms, we supply hundreds of franking machine ink cartridges each month – and we know exactly what to do when you hit that low-ink moment.
Most modern franking machines will give you a low ink warning well before you run out of ink and the franking machine stops franking. If you still have time, this is your chance to:
If the machine is showing “Ink Empty,” you’ll need to pause operations until a new cartridge is fitted.
Not all franking ink cartridges are the same – even if the franking machine looks similar. To avoid delays:
💡 Mailcoms supplies Royal Mail approved ink cartridges that are genuine original or compatible for all major brands: Pitney Bowes, Quadient/Neopost, FP Mailing and more.
Once you have ordered your new franking ink cartridge, you will need to install this into your franking machine. Please view our franking machine support here to find out how to install an ink cartridge for your specific franking machine model. If you are still struggling, feel free to contact Mailcoms for more help.
Once you have successfully installed your new franking ink cartridge, we advise that you run a test print and/or cleaning cycle (if prompted). This will ensure the franking ink cartridge is installed correctly, that the impression is bold, legible and complete and protects your items from being rejected or returned by Royal Mail.
At Mailcoms we always recommend to our customers that they keep at least one spare franking ink cartridge in stock – especially if you frank daily or send mail in bulk. That way, you’re never stuck mid-task, and your operations stay on track. Save time, order a franking ink cartridge today.
Running out of ink is frustrating – but it doesn’t need to grind your business to a halt. With a few simple steps and the right franking machine supplier by your side, you can stay up and running with minimal disruption. At Mailcoms we offer:
At Mailcoms, we also offer a range of franking machines. If you are interested in getting a franking machine or wish to upgrade to a Mailmark franking machine with even lower prices available, then please view our franking machine page here or call us today on 01543 572 776.
We are a Royal Mail Authorised Independent Inspector & Maintainer of Franking Machines with over 20,000 customers nationwide and we can supply you with our very own range of models.