Mailsend+ & Parcelsend+ Franking Machine Support

Find setup guides, troubleshooting and how-to articles for your machine.

Machine support 13

Mailsend+ & Parcelsend+ Accounts SupportMailsend+ & Parcelsend+ Common Errors SupportMailsend+ & Parcelsend+ Connection SupportMailsend+ & Parcelsend+ Envelope Messaging SupportMailsend+ & Parcelsend+ Error CodesMailsend+ & Parcelsend+ Guides & DownloadsMailsend+ & Parcelsend+ Postage SupportMailsend+ & Parcelsend+ Presets SupportMailsend+ & Parcelsend+ Printing SupportMailsend+ & Parcelsend+ Rate Change InstructionsMailsend+ & Parcelsend+ Reports SupportMailsend+ & Parcelsend+ Scales SupportMailsend+ & Parcelsend+ Waste Tank Support

Envelope printing 6

Envelope Printing SupportEnvelope Printing Accounts SupportEnvelope Printing Envelope Messaging SupportEnvelope Printing Postage SupportEnvelope Printing Printing SupportUsing Envelope Printing

Label printing 9

Label Printer SupportLabel Printer Driver DownloadsLabel Printer Installation Instructions For AndroidLabel Printer Installation Instructions For iOSLabel Printer Installation Instructions For MacLabel Printer Installation Instructions For WindowsLabel Printer Printing SupportLabel Printer Troubleshooting SupportUsing Your Label Printer

Parcel shipping 6

Parcel Shipping SupportParcel Shipping Accounts SupportParcel Shipping Postage SupportParcel Shipping Presets SupportParcel Shipping Printing SupportUsing Parcel Shipping

Online shipping account 8

Online Shipping Account SupportAddresses SupportError CodesOnline Shipping Account Presets SupportTroubleshooting SupportUsers & Cost Accounts SupportUsing Special Delivery & Signed For Services On Your Online AccountUsing Your Online Shipping Account

General help 3

“Low Battery”, “URGENT Battery” or ”Low Urgent Battery” Error MessageData Upload SupportGetting a Royal Mail Refund for Damaged or Incorrectly Printed Mail
Can't find what you need? Our team are Royal Mail Authorised Inspectors. Call 01543 572 776 or get in touch online.
Contact Support →

Don't know your model?

All you need is the brand and what the machine looks like - we'll do the rest.

Match it by picture Ask Jessica to find my supplies