Parcelsend+ Presets Support

A preset is a group of commonly-used settings that you use to quickly select the same settings in the future. Presets can store settings such as a postage class, an account and a graphic.

The maximum number of presets you can create is ten. This includes the default preset.
When your device enters sleep mode or when you switch it off it also keeps your last used settings.

Watch this video to learn how to create a preset on your franking machine.


A Preset is a snapshot of commonly-used franking machine settings that allows you to easily recall the properties you use most often. Assigning a preset, such as First Class letter, saves time and ensures accuracy in your mail. The maximum number of presets you can create is ten.

1. Tap Envelope Printing on the Home screen.

2. Define the settings you would like for your preset:
a. Tap the Account button.
b. Select the desired account.
c. Tap the Class button.
d. Tap Start Over.
e. Select the desired class and any additional services you may require. Confirm these by tapping Apply.
f. If desired, tap Graphic to save a logo (Envelope Message). Select the desired Envelope Message.

3. Tap the Preset button.

4. Tap the Create New Preset button.

5. Enter a name for the preset. You can enter up to 32 characters.

6. Tap the green tick when done.

Note: When your Mailsend device enters sleep mode or is switched off it also retains your last used settings.

1. Tap Envelope Printing on the Home screen.

2. Tap the Preset button.

3. Tap the three dots on the preset you want to delete.

4. Tap Delete.

5. Tap Delete Preset.

6. Tap the < button to return to the Home screen.

1. Tap Envelope Printing on the Home screen.

2. Tap the Preset button.

3. Tap the three dots on the preset you want to rename.

4. Tap Delete.

5. Enter the new name using the onscreen keyboard.

6. Tap the green tick when done.

7. Tap the < button to return to the Home screen.

1. Tap Envelope Printing on the Home screen.

2. Tap the Preset button.

3. Tap the desired preset.

4. Tap the < button to return to the Home screen.

Create presets to store commonly-used parcel information. Presets are ideal for repeat parcels that use the same attributes such as weight, dimensions, carrier and class services. You can create up to eight presets.

1. Once you print a label it appears in the Recents screen of Parcel Shipping.

2. Tap the “star” on the label you have printed.

3. Enter the name of the preset in the Name Preset field.

4. Tap the “green tick”.

5. Tap “Save”.

The default preset timer will reset your device to your most commonly-used settings. By default, the preset timer resets your device after one minute of inactivity. You can change this time if necessary.

1. Tap the Settings (gear) icon in the global toolbar.

2. Scroll down to the Envelope Printer Settings section.

3. Tap “Postage Refills”.

4. Tap “Default Preset Timer”.

5. Use the slider to set the time between 1 and 9 minutes.

6. To save the value and exit the screen, tap the back arrow or Home.