Using Your Label Printer

Understanding your printer LED light codes on the label printer

The LED Lights on the top of the label printer indicate the status of the printer in operation.

The table below explains what the different light combinations mean.

LED 1	LED 2	Status
Green On	Green On	Ready Mode
Green On	Red Flashing	Print Cancel Mode- Wait
Green Flashing	Red On	Print is temporarily paused- Wait
Green Flashing	Green Flashing	Print Standby Mode- Wait
Orange On	Orange On	Mode Switching Notification
Red On	Orange On	Error- Media Stoppage/ Jam
Red On	Green Flashing	Error- Printer Head Overheating
Red On	Orange Flashing	Error- No Media/Label Roll Empty
Red On	Red Flashing	Cover Open
Red On	Off	Error- Media Calibration Failure

Switching the label printer from Standby Mode to Print Ready Mode

To switch to print ready mode without feeding any labels.

1. Press the Pause button

2.Press the Feed/Cancel button to feed one page to align the media position and switch to the print ready mode.

Changing the label roll on the label printer

If you have used all of your thermal label roll and it is empty, you will need to replace it.

Watch this video to learn how to change your thermal roll.

To change your thermal roll, please follow the below instructions:

Position the label roll as shown below.

Once the label roll has been positioned, close the cover and press the button to feed the label.

Replacing the roller on the label Printer

Replace the print roller if you have cleaned the roller and are still experiencing slipping, regular miss-feeds or marks or smears on your label prints.

Caution
– Ensure that the printer is turned off before cleaning.
– The Print head is very hot when printing. Allow to cool before cleaning the print head.

To replace the roller, ensure that the printer is switched off and disconnected from the power supply.

Warning: Please refer to the label Safety instructions before lifting the top cover. Do not touch heated area of print–head when cleaning. Personal injury may result from static electricity.

1. Open the top cover.

2. Rotate the roller holders and separate the roller assembly.

3. Assemble new roller assembly in reverse order using the new roller.

Cleaning the sensors, roller and media path on the label printer

Cleaning the sensors, roller and media path on your printer is essential maintenance and will help to maintain good print quality. To perform this maintenance please follow the instructions below.

Caution
– Ensure that the printer is turned off before cleaning.
– The Print head is very hot when printing. Allow to cool before cleaning the print head.

Warning: Please refer to the label Safety instructions before lifting the top cover. Do not touch heated area of print–head when cleaning. Personal injury may result from static electricity.

1. Open the top cover and remove the label roll.

2. Remove any dirt, dust or foreign objects with a cloth or cotton swab soaked in alcohol.

Cleaning the print head on the label printer

Cleaning the Print Head can improve print quality from your printer. To perform this maintenance please follow the instructions below.

Caution
– Ensure that the printer is turned off before cleaning.
– The Print head is very hot when printing. Allow to cool before cleaning the print head.

Warning: Please refer to the label Safety instructions before lifting the top cover. Do not touch heated area of print–head when cleaning. Personal injury may result from static electricity.

1. Open the top cover.

2. Remove any dirt, dust or foreign objects with a cloth or cotton swab soaked in alcohol.

After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates completely. (1-2 min)

Note: Perform the cleaning process each time the label roll is replaced to prevent print quality deterioration.

Setting the print options on the label printer

Setting Print Options is required after you have installed the Mac driver. To set your Print Option Settings follow the steps below.

1. Start an application.

2. Select “Print” in the File menu.

3. Select “Paper Size”.

4. Select “Printer Features” in Application Name combo box.

5. In “General” feature set, you can set Sensor Type, Rotation Angle, Number of Copies.

6. In “Printer Setting” feature set, from the Feature set drop down menu, you can set Darkness, x Margin, y Margin, Print Rate, Black mark offset, Tear-off offset, Whether to compress printing or not.

Printing a test label print on the label printer

Print a test label can check whether the printer has any problems. To print a test print:

1. Make sure that the label roll has been installed properly.

2. Turn on the power while holding down the Feed/Cancel button until the test label begins to print. This may take around 10 seconds.

The test label with show the current printer configuration information. After the self-test results are printed, a printer enters into print ready mode.

Using Your Label Printer – Frequently Asked Questions