✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Envelope Printing Envelope Messaging Support
Mailcoms Support · Envelope Printing
How to add graphics and custom text messages to your mail in Envelope Printing on your Mailcoms franking machine.
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Adding a graphic to your envelope in Envelope Printing
Watch this video to learn how to change a graphic on your franking machine.
The franking machines comes with a set of standard graphic images that you can add to your envelopes or tapes when you print your postage. Graphic ads are also known as ads, slogans or logos. Examples include PLEASE OPEN IMMEDIATELY, RECYCLE and Season’s Greetings.
You can also add your own custom graphics to your franking machine.
Before you begin: Weigh your envelope, select a class, and select any special services required.
1. Tap the “Graphics” icon on the Envelope Printing screen.
2. Select the graphic you want from the list of available graphics.
3. Tap “Apply”.
4. To verify that the envelope prints correctly, feed the envelope through the machine.
Adding a custom text message to your mail in Envelope Printing
Your device allows you to add a custom text message to your mail. This can be a return address, for example. Your message can be up to five lines, with 20 characters per line. The message prints on the left side of the print.
1. On the Home screen, tap “Envelope Printing”.
2. Weigh your envelope, select a class, and select any special services required.
3. Tap “Graphic”.
4. Tap “Custom Text”.
5. Tap “+ Add”.
6. Your message must comply with the postal rules for your country. Tap “Accept & Continue” to proceed.
7. Enter a name for the message and tap “Save”. The name can be up to 20 characters.
8. Enter the message.
9. When finished, tap “Apply” twice.
10. To verify that the envelope prints correctly, feed the envelope through the device.
Changing a graphic for your mail in Envelope Printing
The franking machines comes with a set of standard graphic images that you can add to your envelopes or tapes when you print your postage. Graphic ads are also known as ads, slogans or logos. Examples include PLEASE OPEN IMMEDIATELY, RECYCLE and Season’s Greetings.
Before you begin: Weigh your envelope, select a class, and select any special services required.
1. Tap the “Graphics” icon on the Envelope Printing screen.
2. Select the graphic you want from the list of available graphics.
3. Tap “Apply”.
4. To verify that the envelope prints the correctly selected graphic correctly, feed the envelope through the machine.
Envelope Printing Envelope Messaging Support – Frequently Asked Questions
How do I add a graphic to my envelope?
Weigh the envelope and select your class, tap the Graphics icon on the Envelope Printing screen, choose a graphic, tap Apply and feed the envelope.
How do I add a custom text message to my mail?
Tap Graphic then Custom Text, tap + Add, accept the postal rules, name and enter your message (up to five lines of 20 characters) and tap Apply twice.
How do I change the graphic on my franking?
Tap the Graphics icon, select a different graphic from the list, tap Apply and feed the envelope to print it.
Need help with envelope messaging?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.