Archives Support

Learn how to enable the accounting function and how to use various accounts. View our latest Mailcoms Mailsend+ & Parcelsend+ Accounts Support here and see if we can assist you with your Mailsend+ & Parcelsend+ franking machine.

Learn about some of the most common errors that your franking machine gets and how to resolve them. View our latest Mailcoms Mailsend+ & Parcelsend+ Common Errors Support here and see if we can assist you with your Mailsend+ & Parcelsend+ franking machine.

Learn how to check your postage balance, add postage and how to resolve common postage issues. View our latest Mailcoms Mailsend+ & Parcelsend+ Postage Support here and see if we can assist you with your Mailsend+ & Parcelsend+ franking machine.

Learn all about presets and how to use them with your franking machine. View our latest Mailcoms Mailsend+ & Parcelsend+ Presets Support here and see if we can assist you with your Mailsend+ & Parcelsend+ franking machine.

Learn how to resolve common errors with the franking machines weighing scales. View our latest Mailcoms Mailsend+ & Parcelsend+ Scales Support here and see if we can assist you with your Mailsend+ & Parcelsend+ franking machine.

Learn how to fix various system messages that may show on your franking machine. View our latest Mailcoms Mailsend+ & Parcelsend+ System Messages Support here and see if we can assist you with your Mailsend+ & Parcelsend+ franking machine.

Find out how to replace the ink cartridge and more. View our latest Mailcoms Mailsend+ & Parcelsend+ Printing Support here and see if we can assist you with your Mailsend+ & Parcelsend+ franking machine.

Download and view a wide range of PDFs about your franking machine. View our latest Mailcoms Mailsend+ & Parcelsend+ Downloads Support here.

View the rate change download instructions that you need to get your Mailsend+ & Parcelsend+ franking machine up to date with the latest rates.

Learn how to download, select and use your envelope messages and logos. View our latest Mailcoms Mailsend+ & Parcelsend+ Envelope Messaging Support here.

Learn how to resolve common issues with your franking machines internet connection. View our latest Mailcoms Mailsend+ & Parcelsend+ Connection Support here and see if we can assist you with your Mailsend+ & Parcelsend+ franking machine.