✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Mailcoms own brandROYAL MAIL APPROVED · MAILMARK READY
Mailstart – Entry-Level Mailmark Franking Machine
The Mailstart is a Mailmark compatible franking machine perfect for an average daily volume of up to 30 items per day. Ideally designed for sending letters, packets and parcels.
- Up to 30 items per day
- Mailmark ready (best rates)
- Franks up to 20 items per minute
- 2.5kg integrated scale
- LAN & Wi-Fi connectivity
- PIN code account security
Specifications
Mailstart specs
Everything you need to compare the Mailstart against other Mailmark franking machines.
Mailstart specifications
ManufacturerMailcoms
Mailmark approvedYes – Mailmark ready
Recommended posting volumeUp to 30 items per day
Print speedUp to 20 items per minute
Integrated scale2.5kg weighing scale
Cost centres10 cost centre accounts
ConnectivityLAN & Wi-Fi
Letter slot9.5mm letter slot
Account securityPIN code protected accounts
Postage classes supportedAll Royal Mail letter & large letter classes
See it in action
Mailstart demo video
Watch a quick walkthrough of the Mailstart in action – franking your post, running everyday jobs and keeping things simple.
Ready to reorder
Supplies for the Mailstart
All Royal Mail approved, with same-day despatch on stocked supplies. Add to basket and check out securely.
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Step-by-step guide
How to change the ink on a Mailstart
Changing the ink takes under a minute and needs no tools – the Mailstart lets you know when the cartridge is running low.
01
Start the change
Lift the keypad and close it back down. When the machine displays “Change ink cartridge?”, press Yes/Enter, then lift the keypad again so the cartridge moves into position.
02
Release the old cartridge
Press down on the unlock button on the green clasp to release the cartridge, then remove the old cartridge from the machine.
03
Fit the new cartridge
Remove the packaging and silver tape from the bottom of the new cartridge, then slide it in with the Mailcoms label facing towards you.
04
Lock & confirm
Press the green clasp down using the indent (the side without the image) to lock it in place and close the keypad. When the machine shows “Install ink done”, press Yes/Enter.
Important: only use approved ink
We have seen a rise in problems caused by third-party (non-approved) ink cartridges. To protect your machine and your service cover, always fit genuine Mailcoms, Royal Mail approved ink.
Non-approved ink can
- ✗Damage internal components
- ✗Invalidate your service cover
Genuine Mailcoms ink keeps
- ✓Covered parts and labour included
- ✓No unexpected repair costs
- ✓Complete peace of mind
Quick troubleshooting
Common Mailstart error codes
The most-searched error codes for the Mailstart. Tap any to jump straight to the fix.
Low funds
Balance too low
Your postage balance has run low. Add funds before you can frank again.
Read the full fix →P2B4C
Printhead error
A printhead fault in the P2B4 range. Reseat or replace the printhead to clear it.
Read the full fix →Upload
Data upload failed
The machine could not connect to upload its data. Check the connection and retry.
Read the full fix →Print
Not printing correctly
Streaky, faint or missing print. Clean the printhead and run a test print.
Read the full fix →Modem
Modem not detected
No dial tone or modem detected. Reboot the comms device and check the connections.
Read the full fix →ULB/LB
Urgent / low battery
The internal battery is low. Follow the steps to clear the battery message.
Read the full fix →Compare the range
Is the Mailstart the right machine for you?
If you send more or fewer items, another Mailcoms machine may suit you better. Browse related machines:
Get the Mailstart
Buy it outright and it is yours to keep, or spread the cost with an all-inclusive lease. Most customers just buy it now.
Most popular
Buy it now
Own your Mailstart outright, with no monthly payments and no long contract to tie you in.
- A one-off purchase that is yours to keep
- No ongoing lease commitment
- Add optional service & ink cover only if you want it
- Royal Mail approved and Mailmark ready
Fast UK setup, usually back to you within 24 hours.
Prefer to spread the cost?
Lease the Mailstart with all-inclusive cover instead.
- Maintenance included
- Free Royal Mail rate updates
- UK-based support
Quick answers
Frequently asked questions
What ink does the Mailstart use?
The Mailstart uses a Mailcoms Royal Mail approved smart blue ink cartridge for Mailmark franking. Request a quote and we will confirm the exact cartridge and page yield for your machine.
Is the Mailstart Mailmark approved?
Yes. The Mailstart is fully Mailmark ready, so you always get the lowest available Royal Mail postage rates.
What daily volume is the Mailstart designed for?
The Mailstart is designed for up to 30 items per day.
Can I lease the Mailstart with service cover?
Yes. You can lease the Mailstart with an all-inclusive plan covering maintenance, free Royal Mail rate updates and UK support. Get a quote for current lease pricing.
Does the Mailstart update postage rates automatically?
Yes. The Mailstart connects over LAN or Wi-Fi and downloads the latest Royal Mail rates automatically, so you are always charged the correct postage.
How do I get a Mailstart?
Request a quote or call 01543 572 776. Tell us what you send and we will set you up with the Mailstart, your Royal Mail licence and installation.
Get a quote on the Mailstart – usually back within 24 hoursGet a quote →
Machine finder
Not sure which franking machine you need?
Answer two quick questions about your mail and we will recommend the right Mailmark franking machine for your business.
1
How much do you send on a typical day?
2
What do you mainly send?
Not sure? Get a quick quote and our team will recommend the right machine for you.
Savings calculator
See how much you could save
Enter what you send on a typical day and see your Mailmark savings versus stamps - per day, week, month and year.
How much do you send?
Enter the number of items you send on a typical day. Leave anything you do not send at 0.
Your Mailmark saving
£0.00
per year vs stamps£0.00per day
£0.00per week
£0.00per month
With Mailmark franking£0.00per year
With stamps£0.00per year
Please note: savings are based on postage only and do not include the cost of buying, leasing or running a franking machine. Royal Mail prices effective .