✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Mailcoms own brandROYAL MAIL APPROVED · MAILMARK READY
Mailsend Pro – Mailmark Franking Machine
The Mailsend Pro is a Mailmark compatible franking machine perfect for an average daily volume of up to 100 items per day. Ideally designed for sending letters, packets and parcels.
- Up to 100 items per day
- Mailmark ready (best rates)
- 7-inch Android touchscreen
- 7kg integrated scale
- LAN & Wi-Fi connectivity
- Up to 100 cost centres
Specifications
Mailsend Pro specs
Everything you need to compare the Mailsend Pro against other Mailmark franking machines.
Mailsend Pro specifications
ManufacturerMailcoms
Mailmark approvedYes – Mailmark ready
Recommended posting volumeUp to 100 items per day
Touchscreen7-inch Android colour touchscreen
Integrated scale7kg weighing scale
Cost centresUp to 100 cost centre accounts
Logo / slogan printingUnlimited company logos / slogans
ConnectivityLAN & Wi-Fi
Letter slot9.5mm letter slot
Account securityPIN code protected accounts
Postage classes supportedAll Royal Mail letter & large letter classes
Ready to reorder
Supplies for the Mailsend Pro
All Royal Mail approved, with same-day despatch on stocked supplies. Add to basket and check out securely.
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Step-by-step guide
How to change the ink on a Mailsend Pro
Changing the ink takes just a few taps on the touchscreen and needs no tools – your Mailsend Pro guides you through every step on screen.
01
Open maintenance
Tap the Settings icon in the global toolbar, then scroll down and tap Envelope Printer Maintenance.
02
Select replace ink
Follow the on-screen prompts and select Replace Ink Cartridge. Have your new Mailcoms cartridge ready to install.
03
Swap the cartridge
When the carriage moves into position, remove the old cartridge, then unwrap the new cartridge and push it in until it clicks securely into place.
04
Close & test
Close the cover and follow the on-screen prompts to finish. The machine runs a quick test print so you can check the new cartridge is installed correctly.
Important: only use approved ink
We have seen a rise in problems caused by third-party (non-approved) ink cartridges. To protect your machine and your service cover, always fit genuine Mailcoms, Royal Mail approved ink.
Non-approved ink can
- ✗Damage internal components
- ✗Invalidate your service cover
Genuine Mailcoms ink keeps
- ✓Covered parts and labour included
- ✓No unexpected repair costs
- ✓Complete peace of mind
Quick troubleshooting
Common Mailsend Pro error codes
The most-searched error codes for the Mailsend Pro. Tap any to jump straight to the fix.
1825
Postage / funds error
A postage or funds communication error. Reconnect the machine and retry the transaction.
Read the full fix →BA00
Connection issue
A connection fault stops the machine reaching the data centre. Check the network and reconnect.
Read the full fix →1811
Connection error
A network connection error. Check the connection and try the operation again.
Read the full fix →Cloud
Commerce cloud not found
The machine cannot reach the data centre. Restart it and check the connection.
Read the full fix →ULB/LB
Urgent / low battery
The internal battery is low. Follow the steps to clear the battery message.
Read the full fix →Compare the range
Is the Mailsend Pro the right machine for you?
If you send more or fewer items, another Mailcoms machine may suit you better. Browse related machines:
Get the Mailsend Pro
Buy it outright and it is yours to keep, or spread the cost with an all-inclusive lease. Most customers just buy it now.
Most popular
Buy it now
Own your Mailsend Pro outright, with no monthly payments and no long contract to tie you in.
- A one-off purchase that is yours to keep
- No ongoing lease commitment
- Add optional service & ink cover only if you want it
- Royal Mail approved and Mailmark ready
Fast UK setup, usually back to you within 24 hours.
Prefer to spread the cost?
Lease the Mailsend Pro with all-inclusive cover instead.
- Maintenance included
- Free Royal Mail rate updates
- UK-based support
Quick answers
Frequently asked questions
What ink does the Mailsend Pro use?
The Mailsend Pro uses a Mailcoms Royal Mail approved smart blue ink cartridge for Mailmark franking. Request a quote and we will confirm the exact cartridge and page yield for your machine.
Is the Mailsend Pro Mailmark approved?
Yes. The Mailsend Pro is fully Mailmark ready, so you always get the lowest available Royal Mail postage rates.
What daily volume is the Mailsend Pro designed for?
The Mailsend Pro is designed for up to 100 items per day.
Can I lease the Mailsend Pro with service cover?
Yes. You can lease the Mailsend Pro with an all-inclusive plan covering maintenance, free Royal Mail rate updates and UK support. Get a quote for current lease pricing.
Does the Mailsend Pro update postage rates automatically?
Yes. The Mailsend Pro connects over LAN or Wi-Fi and downloads the latest Royal Mail rates automatically, so you are always charged the correct postage.
How do I get a Mailsend Pro?
Request a quote or call 01543 572 776. Tell us what you send and we will set you up with the Mailsend Pro, your Royal Mail licence and installation.
Get a quote on the Mailsend Pro – usually back within 24 hoursGet a quote →
Machine finder
Not sure which franking machine you need?
Answer two quick questions about your mail and we will recommend the right Mailmark franking machine for your business.
1
How much do you send on a typical day?
2
What do you mainly send?
Not sure? Get a quick quote and our team will recommend the right machine for you.
Savings calculator
See how much you could save
Enter what you send on a typical day and see your Mailmark savings versus stamps - per day, week, month and year.
How much do you send?
Enter the number of items you send on a typical day. Leave anything you do not send at 0.
Your Mailmark saving
£0.00
per year vs stamps£0.00per day
£0.00per week
£0.00per month
With Mailmark franking£0.00per year
With stamps£0.00per year
Please note: savings are based on postage only and do not include the cost of buying, leasing or running a franking machine. Royal Mail prices effective .