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SendPro C Rate Change Instructions

Pitney Bowes SendPro C · Rate Change

How to download and install the latest Royal Mail postage rates on the Pitney Bowes SendPro C franking machine.

How do I download the latest postage rates on the SendPro C?

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  1. Tap Rates and Updates at the bottom of the Home screen.
  2. If new rates are available, your device downloads and installs the updates.

Note: During a rate change period the server may be busy. If the download fails, try again at a quieter time of day.


SendPro C Rate Change – Frequently Asked Questions

How do I update the postage rates on the SendPro C?

Tap Rates and Updates at the bottom of the Home screen. If new rates are available, the device downloads and installs them automatically.

Why have my SendPro C rates not updated?

Make sure the device is connected to your network, then tap Rates and Updates again. During peak rate change periods you may need to try more than once.

Still having trouble with your SendPro C rate change?

Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.

Contact Technical Support →

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