Mailhub Envelope Messaging Support

With a franking machine your franking impression has three sections. This is the ERA, the slogan and the stamp die.

To change the default printing offset:

1. Log in as the supervisor.

2. Press Menu.

3. Select Default User Settings and press OK.

4. Select Base Settings and press OK.

5. Select Print Offset and press OK.

6. Set the DEFAULT from a position list.

7. Press OK to validate.

The Automatic Date Advance function automatically changes the date printed on mail pieces at a pre-set time to the next ‘working day’ date.

Example: You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days. From Friday 17:00 hours to Sunday 23:59, the system will print Monday’s date on the envelopes, after a confirmation message to the user.

To set the auto date advance time and days:

1. Log in as the supervisor.

2. Press Menu.

3. Select Default User Settings.

4. Select Default Imprint Parameters.

5. Select Automatic Date Advance. The Automatic date advance screen is displayed.

6. Select ON and press OK to enable the Auto Date Advance function.

7. Select Set Hours, enter the Automatic Date Advance time (00:00 hours is not allowed) and press OK.

8. Select Set working days, following by the day number on the keypad to select/deselect each day, and then press OK.

9. Press the back button to exit.

To change the default rate:

1. Log in as the supervisor.

2. Press Menu.

3. Select Default User Settings.

4. Select Default Imprint Parameters.

5. Select Default Rate.

6. Select the default rate using the rate wizard.

7. Press OK to validate.

To change the default ERA:

1. Log in as the supervisor.

2. Press Menu.

3. Select Default User Settings.

4. Select Default Imprint Parameters.

5. Select Default ERA.

6. Select the default ERA and press OK to validate.

To change the default Slogan:

1. Log in as the supervisor.

2. Press Menu.

3. Select Default User Settings.

4. Select Default Imprint Parameters.

5. Select Slogan.

6. Select the default slogan from the list, or None for no slogan.

7. Press OK to validate.

The Date Advance function allows you to change the date printed on mail pieces.

After 5 pm, the franking machine automatically advances the postage date to the next day. When the notification screen pops up, please press Yes to confirm.

To change the date that will be printed:

1. Press Menu.

2. Select Imprint. The Imprint screen is displayed.

3. Select DATE and press OK. The Date Advance screen is displayed.

4. On the Date Advance screen, you can now select a new mailing date:
– To choose another day, select the corresponding item in the list.
– The tick icon indicates the current selection.

5. Press OK to apply changes and return to the configuration menu.

To add an ERA to the imprint, or to cancel the ERA:

1. Press Menu.

2. Select Imprint and press OK.

3. Select ERA and press OK. The Select ERA screen is displayed.

4. Select the desired ERA in the list or None for printing no ERA. The tick icon indicates the current selection.

5. Press OK to validate your selection. The Imprint screen is displayed with updated parameters.

To add a slogan to the imprint or cancel the slogan:

1. Press Menu.

2. Select Imprint and press OK.

3. Select SLOGAN and press OK. The Select Slogan screen is displayed.

4. Select a slogan from the list or select None for printing no slogan. The tick icon indicates the current selection.

5. Press OK to validate your selection. The Imprint screen is displayed with updated parameters.

You can move the imprint away from the edge of the envelope when printing on thick envelopes with rounded edges.

To add an offset to the imprint position as a user:

1. Press Menu.

2. Select Batch Settings and press OK.

3. Select Print Offset and press OK. The Print offset setting screen is displayed.

4. Select the offset and press OK to validate.
– No offset (0mm)
– Offset 1 (5mm)
– Offset 2 (10mm)

5. Press the home button to return to home screen.

The list of slogans includes the slogans that are installed in the franking machine and indicates with a check tick mark the activated default slogan.

To display the list of slogans:

1. Log in as the supervisor.

2. Press Menu.

3. Select Option And Updates and press OK.

4. Select Update Slogans and press OK. The list of slogans is displayed in the Slogan management screen.

To modify a slogan:

1. Log in as the supervisor.

2. Press Menu.

3. Select Option And Updates and press OK.

4. Select Update Slogans and press OK. The list of slogans is displayed in the Slogan management screen.

5. Select the slogan and press EDIT / DEL. The Slogan setting menu is displayed.

6. Select Edit.

7. Change the slogan name using the keypad and press OK. The system updates the slogan list.

To delete a slogan:

1. Log in as the supervisor.

2. Press Menu.

3. Select Option And Updates and press OK.

4. Select Update Slogans and press OK. The list of slogans is displayed in the Slogan management screen.

5. Select the slogan and press EDIT / DEL. The Slogan setting menu is displayed.

6. Select Delete. The system asks for a confirmation.

7. Press DELETE to confirm deletion.

To download a slogan:

1. Log in as the supervisor.

2. Press Menu.

3. Select Option And Updates and press OK.

4. Select Update Slogans and press OK. The list of slogans is displayed in the Slogan management screen.

5. Select the slogan and press OK. The Slogan setting menu is displayed.

6. Select CHECK FOR UPDATES. The Franking Machine connects to the Online Services server and downloads available slogans.

You can display the list of ERAs installed in the franking machine. In the list, a tick mark indicates the ERA that is printed by default, if any. If None is ticked, no ERA is printed by default.

Users can change the current ERA during their work session.

To display the list of ERAs:

1. Log in as the supervisor.

2. Press Menu.

3. Select Option and Updates and press OK.

4. Select Update ERAs and press OK. The list of ERAs is displayed.

To modify a ERA:

1. Log in as the supervisor.

2. Press Menu.

3. Select Option And Updates and press OK.

4. Select Update ERAs and press OK. The list of ERAs is displayed.

5. Select an ERA and press EDIT / DEL. The Edit ERA menu is displayed.

6. Select Edit.

7. Change the ERA name using the keypad and press OK. The system updates the ERA list.

To delete a ERA:

1. Log in as the supervisor.

2. Press Menu.

3. Select Option And Updates and press OK.

4. Select Update ERAs and press OK. The list of ERAs is displayed.

5. Select an ERA and press EDIT / DEL. The Edit ERA menu is displayed.

6. Select Delete. The system asks for a confirmation.

7. Press DELETE to confirm deletion. The system updates the ERA list.