✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
IS330/IS350 Postage Support
Quadient IS330 / IS350 · Postage
How to set credit controls on the Quadient IS330 / IS350: the high-value warning, the low-funds threshold and a funding PIN.
How do I set a high-value warning on the IS330 / IS350?
A high-value warning asks you to confirm before franking an unusually large amount, helping prevent costly mistakes.
- Log in as supervisor.
- Press Menu.
- Select Default User Settings and press OK.
- Select System Settings and press OK.
- Select High Value Amount Entry and press OK.
- Enter the warning amount, or press C and enter 0 to disable it, then press OK.
How do I set a low-funds warning on the IS330 / IS350?
A low-funds warning alerts you when your remaining credit falls below a set level so you can top up in time.
- Log in as supervisor and press Menu.
- Select Default User Settings and press OK.
- Select Funds Settings and press OK.
- Select Low Funds Threshold and press OK.
- Enter the warning amount, or press C and enter 0 to disable it, then press OK.
How do I set a funding PIN on the IS330 / IS350?
A funding PIN restricts who can add credit to the machine.
- Log in as supervisor and press Menu.
- Select Default User Settings and press OK.
- Select Funds Settings and press OK.
- Select Funds PIN Code and press OK.
- Enable or disable the PIN, enter the code if enabling, and press OK.
IS330 / IS350 Postage – Frequently Asked Questions
How do I get warned before a high-value franking on the IS330 / IS350?
Set a high-value warning amount under Default User Settings, System Settings, High Value Amount Entry.
How do I get a low-credit warning on the IS330 / IS350?
Set a Low Funds Threshold under Default User Settings, Funds Settings, and the machine warns you when credit drops below it.
How do I stop unauthorised people adding credit to the IS330 / IS350?
Enable the Funds PIN Code under Funds Settings, so a PIN is needed before credit can be added.
Still having postage issues with your IS330 / IS350?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.