IS330/IS350 Envelope Messaging Support

What is on the IS330 / IS350 franking imprint?

The IS330 / IS350 imprint has three sections: the ERA (the indicia or postal mark), the slogan, and the stamp die. You can change the slogan, ERA, date and position for each mailing, and set defaults that apply automatically.

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How do I add or change a slogan on the IS330 / IS350 imprint?

Choose a slogan for the current mailing from the Built Stamp / Imprint menu.

1. Press Menu.
2. Select Built Stamp / Imprint and press OK.
3. Select Slogan and press OK.
4. Select a slogan from the list, or None to print no slogan.
5. Press OK to validate – the Customize Stamp screen updates.

Note: Royal Mail requires blue ink when franking letters eligible for the Business Mail discount (using the BM slogan).

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How do I add or change an ERA on the IS330 / IS350 imprint?

Select the ERA for the current mailing from the Customize Stamp menu.

1. Press Menu.
2. Select Customize Stamp and press OK.
3. Select ERA and press OK.
4. Select an ERA from the list, or None to print no ERA.
5. Press OK to validate your selection.

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How do I change the date printed on the IS330 / IS350?

Set the printed date from the Customize Stamp menu.

1. Press Menu.
2. Select Customize Stamp and press OK.
3. Select Date and press OK.
4. Select the mailing date you want from the list – the tick shows the current selection.
5. Press OK to apply.

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How do I move the stamp (print offset) on the IS330 / IS350?

Add an offset to move the stamp away from the edge when printing on thick envelopes with rounded edges.

1. Press Menu.
2. Select Job Settings and press OK.
3. Select Print Position and press OK.
4. Select the offset and press OK to validate.

Note: To set the default position, go to Default User Settings → System Settings → Print Position (Supervisor).

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How do I manage slogans on the IS330 / IS350?

Slogans are managed from Option And Updates → Update Slogans in Supervisor mode, where the list shows the installed slogans and the default.

• Display the list: Option And Updates → Update Slogans.
• Rename: select the slogan, press EDIT / DEL, choose Edit, change the name and press OK.
• Delete: select the slogan, press EDIT / DEL, choose Delete and confirm.
• Download new slogans: from the slogan list, select Check For Updates to connect to Online Services.

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How do I manage ERAs on the IS330 / IS350?

ERAs are managed from Option And Updates → Update ERAs in Supervisor mode.

• Display the list: Option And Updates → Update ERAs.
• Rename: select an ERA, press EDIT / DEL, choose Edit, change the name and press OK.
• Delete: select an ERA, press EDIT / DEL, choose Delete and confirm.

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How do I set the default slogan and ERA on the IS330 / IS350?

Defaults are applied automatically to every mailing and are set from Default User Settings → Default Imprint Parameters in Supervisor mode.

• Default slogan: Default Imprint Parameters → Slogan.
• Default ERA: Default Imprint Parameters → ERA.

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IS330 / IS350 Envelope Messaging – Frequently Asked Questions