✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
IN300/IN360 Envelope Messaging Support
Quadient IN300 / IN360 · Envelope Messaging
How to add and change slogans, ERAs, the date and the print offset on the Quadient IN300 / IN360 imprint, and how to set your default imprint.
What is on the IN300 / IN360 franking imprint?
The IN300 / IN360 imprint has three sections: the ERA (the indicia or postal mark), the slogan, and the stamp die. You can change the slogan, ERA, date and position for each mailing, and set defaults that apply automatically.
How do I add or change a slogan on the IN300 / IN360 imprint?
Choose a slogan for the current mailing from the Imprint menu.
- Press Menu.
- Select Imprint and press OK.
- Select Slogan and press OK.
- Select a slogan from the list, or None to print no slogan.
- Press OK to validate – the imprint screen updates.
Note: To set the default slogan, go to Default User Settings → Default Imprint Parameters → Slogan (Supervisor).
How do I add or change an ERA on the IN300 / IN360 imprint?
Select the ERA for the current mailing from the Imprint menu.
- Press Menu.
- Select Imprint and press OK.
- Select ERA and press OK.
- Select an ERA from the list, or None to print no ERA.
- Press OK to validate your selection.
Note: To set the default ERA, go to Default User Settings → Default Imprint Parameters → Default ERA (Supervisor).
How do I change the date printed on the IN300 / IN360?
After 5pm the machine automatically advances the date to the next working day – confirm Yes when prompted. You can also set the date manually.
- Press Menu.
- Select Imprint and press OK.
- Select Date and press OK.
- Select the mailing date you want from the list – the tick shows the current selection.
- Press OK to apply.
Note: A supervisor can set the automatic date advance time and working days under Default User Settings → Default Imprint Parameters → Automatic Date Advance.
How do I move the imprint (print offset) on the IN300 / IN360?
Add an offset to move the imprint away from the edge when printing on thick envelopes with rounded edges.
- Press Menu.
- Select Batch Settings and press OK.
- Select Print Offset and press OK.
- Select the offset – none (0mm), offset 1 (5mm) or offset 2 (10mm) – and press OK.
- Press the Home button to return to the home screen.
Note: To set the default offset, go to Default User Settings → Base Settings → Print Offset (Supervisor).
How do I manage slogans on the IN300 / IN360?
Slogans are managed from Option And Updates → Update Slogans in Supervisor mode, where the list shows the installed slogans and the default.
- Display the list: Option And Updates → Update Slogans.
- Modify a name: select the slogan, press EDIT / DEL, choose Edit, change the name and press OK.
- Delete: select the slogan, press EDIT / DEL, choose Delete and confirm.
- Download new slogans: select a slogan, press OK, then Check For Updates to connect to Online Services.
How do I manage ERAs on the IN300 / IN360?
ERAs are managed from Option And Updates → Update ERAs in Supervisor mode.
- Display the list: Option And Updates → Update ERAs.
- Modify a name: select an ERA, press EDIT / DEL, choose Edit, change the name and press OK.
- Delete: select an ERA, press EDIT / DEL, choose Delete and confirm.
How do I set the default imprint on the IN300 / IN360?
Defaults are applied automatically to every mailing and are set from Default User Settings → Default Imprint Parameters in Supervisor mode.
- Default rate: Default Imprint Parameters → Default Rate (set with the rate wizard).
- Default ERA: Default Imprint Parameters → Default ERA.
- Default slogan: Default Imprint Parameters → Slogan.
- Automatic date advance: Default Imprint Parameters → Automatic Date Advance.
IN300 / IN360 Envelope Messaging – Frequently Asked Questions
What are the three parts of the IN300 / IN360 imprint?
The imprint has three sections: the ERA (postal mark), the slogan and the stamp die.
How do I add a slogan to my IN300 / IN360 franking?
Press Menu, select Imprint, then Slogan, choose a slogan from the list (or None) and press OK to apply it.
How do I stop my IN300 / IN360 printing the next day’s date?
After 5pm the machine auto-advances the date. To change it, go to Menu, Imprint, Date and select the mailing date you want.
How do I move the IN300 / IN360 imprint away from the envelope edge?
Use Print Offset under Batch Settings to shift the imprint 5mm or 10mm from the edge for thick envelopes.
Still having trouble with IN300 / IN360 envelope messaging?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.
