✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
IN300/IN360 Connection Support
Quadient IN300 / IN360 · Connection
How the Quadient IN300 / IN360 connects over a LAN to add postage and reach Online Services, and how to set the connection and LAN parameters.
How does the IN300 / IN360 connect?
The IN300 / IN360 connects through a high-speed LAN (local area network) to add postage and reach Online Services. LAN settings can only be configured if the machine was plugged into the network at power-up.
How do I set the Online Services connection on the IN300 / IN360?
Choose the connection type from Communication Settings in Supervisor mode.
- Log in as supervisor.
- Press Menu.
- Select Communication Settings and press OK.
- Select Type of Connection and press OK.
- Select LAN and press OK.
Note: If the LAN was not plugged in you will see a warning – check the cable or device and press OK.
How do I set the LAN parameters on the IN300 / IN360?
Use automatic configuration unless your network needs manual settings.
- Log in as supervisor.
- Press Menu.
- Select Communication Settings and press OK.
- Select LAN Settings and press OK.
- Select AUTO to configure automatically (recommended), or MANUAL to set values yourself.
- For a standard setup, set DHCP Auto on, DNS Auto on and Half Duplex, pressing OK to confirm.
IN300 / IN360 Connection – Frequently Asked Questions
How does the IN300 / IN360 connect to add postage?
It connects over a high-speed LAN network. The LAN can only be set up if the machine was plugged into the network when it was switched on.
Why won’t my IN300 / IN360 connect to the LAN?
Check the network cable is plugged in, then set the connection type to LAN and use AUTO configuration in Communication Settings.
Should I use AUTO or MANUAL LAN settings on the IN300 / IN360?
AUTO is recommended for most networks. Use MANUAL only if your IT setup requires fixed values.
Still having connection problems with your IN300 / IN360?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.