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FS Series 3 Common Errors Support
Frama FS Series 3 · Common Errors
How to keep the Frama FS Series 3 running reliably by cleaning the mail path – the moistener brushes and sponge, the path sensors, and the moistener water level.
How do I clean the mail path on the FS Series 3?
Regularly cleaning the mail path keeps the FS Series 3 feeding and sealing reliably and prevents many common feed and print faults. The three areas to keep clean are the moistener brushes and sponge, the mail path sensors, and the moistener water level.
How do I clean the moistener brushes and sponge on the FS Series 3?
Remove the moistener assembly and clean the brush and sponge so envelopes keep sealing correctly.
- Remove the moistener assembly from the table.
- Raise the brush.
- Lift the metal sponge retainer to remove the sponge.
- Clean the sponge and the brush.
- Reinstall the sponge and retainer.
- Put the brush back.
- Put the moistener back into place.
How do I clean the mail path sensors on the FS Series 3?
Wipe the sensors gently to clear dust that can cause misfeeds.
- Use a damp cloth, or 70° alcohol on a cotton applicator, to wipe the sensors.
- Allow the parts to dry, then close all covers and assemblies.
How do I fill the moistener on the FS Series 3?
Top up the moistener with water up to the fill marks so envelopes seal properly.
- Remove the moistener from the table.
- Fill the moistener with water up to the limit marks.
- Put the moistener back into place.
FS Series 3 Common Errors – Frequently Asked Questions
How often should I clean the FS Series 3 mail path?
Clean the moistener and sensors regularly, and whenever you notice misfeeds or poor sealing, to prevent common feed faults.
My FS Series 3 envelopes are not sealing – what should I check?
Clean the moistener brush and sponge and top up the moistener water to the fill marks.
What can I use to clean the FS Series 3 sensors?
Use a damp cloth or 70 degree alcohol on a cotton applicator, then let the parts dry before closing the covers.
Still experiencing issues with your FS Series 3?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.