DM60 Envelope Messaging Support

How do I download an envelope message or logo on the Pitney Bowes DM60?

Follow these steps to download envelope messages, logos, slogans or ad plates to your DM60:

1. Press Options once.
2. Use the Review ▲▼ keys to scroll to Connect to Pitney Bowes.
3. Press Enter/Yes to confirm.
4. The display will show Processing … Software Update Required — Please Wait.
5. Press Enter/Yes to confirm.
6. The display will cycle through: Update 1 of 3 0% (counting up) → Ready Please wait… → Update Please wait… → Graphics installed?
7. Press Enter/Yes to complete the download.

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How do I select an envelope message or ad plate to print on the Pitney Bowes DM60?

Watch the video guide below, then follow the steps to select your desired envelope message.

1. Use the Review ▲▼ keys to scroll to and select Ad.
2. Press Enter/Yes to confirm.
3. Use the Review keys to scroll through and select your envelope message image (formerly logo). This may be a company logo, return address, or seasonal image.
4. Press Enter/Yes to confirm your selection.

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How do I save an envelope message as a preset on the Pitney Bowes DM60?

Note: You must select your envelope message image before you can save it as a preset.

Watch the video guide below, then follow the steps to save your envelope message as the default preset.

1. Press Options once.
2. Use the Review ▲▼ keys to scroll to Change setup, then press Enter/Yes.
3. The display reads Use Preset Setup. Press Enter/Yes.
4. The display reads Turn Preset on? (Y/N). Press Enter/Yes.
5. The display reads New postal rates since preset created. Press Enter/Yes.
6. Scroll to Store new preset? and press Enter/Yes.
7. The display reads Review settings to be stored?. Press No.
8. The display reads Confirm store new preset. Press Enter/Yes.
9. The display reads View new preset?. Press No.
10. The display reads Stay in Setup?. Press No.

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How do I check the correct envelope message is selected on the Pitney Bowes DM60?

Perform a test print to verify your envelope message without using any postage credit:

1. Press Menu / Options.
2. Press Review (down) until Change Meter Stamp Type? is displayed, then press Enter/Yes.
3. Press Review (down) until Print Ad only? is displayed, then press Enter/Yes.
4. The display shows Ad: [ad name] — Ad only. Insert a blank envelope to print the message without using postage.
5. To select a different envelope message, press Enter/Yes, scroll to a new message and confirm, then insert another envelope. Otherwise, press Clear/Back to exit — when the display reads Return to printing postage? (Yes/No), press Enter/Yes.

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DM60 Envelope Messaging – Frequently Asked Questions