DM300M Waste Tank Support

How do I replace the waste ink tray on the DM300M?

To replace the waste ink tray on the DM300M, pull the ink drawer out from the side of the machine, remove the used tray, fit the new tray, and close the drawer.

1. Remove the new ink waste tray from the packaging, and set both the tray and packaging aside.
2. Pull the ink drawer out from the side of your franking machine.
3. Remove the used ink waste tray.
4. Put the used ink waste tray in the packaging that your new tray came in.
5. Insert the new ink waste tray into the ink drawer, then close the drawer.

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How do I clear the “Waste Tank Nearly Full” message on the DM300M?

To clear the “Waste Tank Nearly Full” message on the DM300M, select Clear & Continue. When the message later changes to “Waste Tank Full”, follow the full reset steps below.

1. Select Clear & Continue.
2. When the message changes to “Waste Tank Full”, follow the steps in the next section.

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How do I clear the “Waste Tank Full” message on the DM300M?

To clear the “Waste Tank Full” message on the DM300M, replace the waste tray, then confirm the replacement through the Printer Maintenance menu.

1. Select the Options button.
2. Press Page Down.
3. Select Maintenance.
4. Select Printer Maintenance.
5. Press Page Down.
6. Select Replace Waste Tank.
7. Select OK, I Understand.
8. Select Yes, Tray is Replaced.
9. Verify the machine is operational by running two or three £0 stamps.

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DM300M Waste Tank – Frequently Asked Questions