DM300M Envelope Messaging Support

How do I download an envelope message, logo, slogan or ad plate to the DM300M?

To download an envelope message, logo, slogan or ad plate to the DM300M, connect to the Data Centre and run Uploads and Downloads, then select the image from the Ad menu and save it as your Normal Preset.

1. Press Options and scroll down to Connect Data Centre. Select it, then select Uploads and Downloads.
2. When prompted to “Get Update Now”, select Yes.
3. When the download finishes, press the Home key to return to the “Select A Carrier” screen.
4. Select Ad, then select the logo you want.

To keep the logo on at all times, save it as a preset:

1. Press the Options key.
2. Press Page Down and select Preset Options.
3. Select Set Normal Preset.
4. Press OK to confirm.

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How do I select an envelope message, logo, slogan or ad plate to print on the DM300M?

To select an envelope message, logo, slogan or ad plate to print on the DM300M, select Ad from the Home screen and choose the image you want.

1. From the Home screen, select Ad.
2. Select your envelope message image. Use the Page Down key to locate the one you want — this may be your company name or your order number (seven numbers and one letter). Seasonal images such as Easter or Christmas may also be available.

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How do I save an envelope message, logo, slogan or ad plate as a default on the DM300M?

To save an envelope message, logo, slogan or ad plate as the default print on the DM300M, select your class and image first, then set it as the Normal Preset.

Note: Select a class before you save your envelope message image, and make sure the image you want is already selected.

1. Press the Options key once.
2. Use the Page Down key to select Preset Options.
3. Select Set Normal Preset.
4. The display says “Current Settings OK?”. Confirm by pressing Yes or OK.
5. Press the Home key to return to the Home screen.

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How do I create an envelope message text on the DM300M?

To create an envelope message text on the DM300M, open Text Messages, select Create new messages, then enter and name your text.

Note: This prints text beside the frank. You can print either an envelope message text or an envelope message image (logo), not both.

1. Press the Options key once.
2. Use the Page Down key to select Text Messages.
3. Select Create new messages.
4. Read the on-screen note and confirm by pressing Accept and Continue.
5. At “Enter Name”, give the message a name using the keyboard underneath the cover. Confirm by pressing Accept.
6. Choose the line where you want the text to begin (1 of 5).
7. Enter the text — up to 5 lines of 20 letters each. To move to the next line, select Edit Next line.
8. When finished, select Accept.
9. Confirm again by pressing Enter.
10. Create another message, or press the Home key if complete.

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How do I save an envelope message text on the DM300M?

To save an envelope message text on the DM300M, select the text first, then set it as the Normal Preset.

Note: You must select your envelope message text before you can save it.

1. Press the Options key once.
2. Use the Page Down key to select Preset Options.
3. Select Set Normal Preset.
4. The display says “Current Settings OK?”. Confirm by pressing Yes or OK.
5. Press the Home key to return to the Home screen.

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How do I select an envelope message text on the DM300M?

To select an envelope message text on the DM300M, select Text Msg from the Home screen and choose the message you need.

1. From the Home screen, select Text Msg.
2. Select the message you require using the keys on the left of the display. Use the Page Down key to locate it if needed.

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How do I delete an envelope message text on the DM300M?

To delete an envelope message text on the DM300M, open Text Messages, select Delete Messages, choose the message and confirm.

1. Press the Options key once.
2. Use the Page Down key to select Text Messages.
3. Select Delete Messages.
4. Select the message to delete using the keys on the left of the display. Use the Page Down key to locate it if needed.
5. Confirm by pressing Yes, Delete.
6. Delete another message, or press the Home key if complete.

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DM300M Envelope Messaging – Frequently Asked Questions