DM110i/DM160i/DM220i Waste Tank Support
If you are seeing an error message of “Waste Tank Nearly Full” on your franking machine, please follow the steps below.
1. Select Clear & Continue.
2. When the message changes to “Waste Tank Full”, follow the steps below.
Watch this video to learn how to resolve the message waste tank full on the DM110i, DM160i & DM220i franking machine.
Firstly we need to pretend to change the ink cartridge. To do this:
1. Select Options
2. Press page down and select advanced features
3. Select Maintenance Mode
4. Select Printer Maintenance
5. Select Replacement
6. Select Replace Ink Tank
7. Remove the Scale
8. Open the top cover
9. At this point, the carriage will move forward. As soon as it does this, close the cover. The system automatically recognizes the new cartridge.
10. Replace the scale
11. Select the numbers 6946 using the keyboard
12. Select Add Postage
13. Select Diagnostics
14. Select PM Maintenance
15. Press the Page Down Button
16. Select Reset Waste Tank
17. Select Yes
18. Select Yes to restart
Watch this video to learn how to check and turn the waste pad in your franking machine.
1. Pull out the tray located at the right-hand side of the machine towards the back.
2. Inspect the pad to see if it is full.
3. If the opposite corner is clean the pad can be turned and reinserted.
4. If you have been sent a new pad, remove the inner tray, and replace.
5. Once done push the tray back into place.