✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
Smart Franking Machines
Smart franking machines & smart compliant models
Find out which franking machines are ‘smart meters’ or ‘smart enabled’, and check whether your model is smart compliant using the manufacturer lists below.
What is a smart franking machine?
A smart franking machine captures data so that, when you frank a chargeable service, it reports the service used and any VAT back to Royal Mail automatically, so a VAT statement or invoice can be issued. Check the manufacturer lists below to see if your machine is smart compliant.
Check out our list below of Franking machines that are ‘Smart Meters’ or ‘Smart Enabled’.
Smart Franking Machines have been around for a few years now. A smart franking machine is a machine that enables ‘data capture’ so when you frank a certain service the machine can report back information on the service used and if VAT is applied it can automatically report to the Royal Mail that this service has been used and a VAT statement / invoice can then be issued. Currently only a few services are liable for VAT that can be accessed via a franking machine although this could change.
To make it easier to see if you have a smart Franking Machine see our list below. Please note this is only a guide so you may want to check for definite with your franking machine supplier / manufacturer.
If your franking machine is not on this list then please feel free to contact us using the form on the left to get an instant quote for an upgrade to a Smart Franking Machine.
Pitney Bowes Smart Franking Machine Compliant Machines:
- DM50 / DM55
- DM60
- SendPro Mailstation
- DM100i
- DM110i
- DM125i
- DM150i
- DM160i
- DM175i
- DM200i
- DM220i
- SendPro C
- SendPro+
- SendPro C Auto
- SendPro C Auto+
- DM300c / DM300M
- DM400c / DM400M
- DM475C
- DM400
- DM500 / DM575
- DM800 / DM900 / DM1000
- Connect+® Series
- SendPro® Series
Quadient Smart Franking Machine Compliant Machines (formerly Neopost):
- IS280c
- iX-3 Series
- iX-5 Series
- iX-7 Series
- iX-9 Series
- IN360
- IN600
- IN700
- IS6000c
Neopost Smart Franking Machine Compliant Machines:
- Autostamp 2 (Not Autostamp / IJ25)
- IS240
- IS280 / IS280c
- IS290i Elite / IS290i
- IS330
- IS350 / IS350c
- IN360
- IS420 / IS420c
- IN600
- IS430
- IS440 / IS440c
- IS440
- IS460
- IS480 / IS480c
- IN700
- IS5000
- IS6000 / IS6000c
Frama Smart Franking Machine Compliant Models:
- FS Series 3
- FN Series 5
- FX Series 5
- FN Series 7
- FX Series 7
- FN Series 7.5
- FX Series 7.5
- FN Series 9
- FX Series 9
- Mailmax*
- Ecomail*
- Officemail*
- Accessmail*
- Matrix F2
- Matrix F2L
- Matrix F4
- Matrix F4L
- Matrix F6
- Matrix F6L
- Matrix F12
- Matrix F22
- Matrix F32
- Matrix F42
- Matrix F62
- Matrix F82
FP Mailing – Francotyp Postalia Smart Franking Machine Compliant Machines:
- Postbase Mini
- Mymail
- Optimail 25 / 30 / 35*
- Postbase Qi3 / Econ / Qi4 / Office / Qi6 / Enterprise / Qi9 / Enterprise Pro / Ten / One / Vision 3S / Vision 5S / Vision 5A / Vision 7A / Vision 9A
- Ultimail*
- Centormail
- Qi1000 / Qi1500 / Q2000 / Qi3000
*May need a software update to become ‘Smart Compliant’
Smart franking machine FAQs
What is a smart franking machine?
A smart franking machine captures data so that, when you frank a chargeable service, it reports the service used and any VAT back to Royal Mail automatically, so a VAT statement or invoice can be issued.
How do I know if my franking machine is smart compliant?
Check the manufacturer lists on this page. They are a guide, so confirm with your franking machine supplier or manufacturer. If your machine is not listed, contact Mailcoms for a quote to upgrade to a smart franking machine.
Why do I need a smart or Mailmark compliant franking machine?
Royal Mail’s Mailmark standard gives you the lowest franking prices and a cleaner, more professional impression, and smart machines report chargeable services and VAT automatically. Older non-smart machines can lose access to the best rates and may eventually be decertified.
What happens if my franking machine is not smart compliant?
You may miss out on the lowest Mailmark postage rates and automatic VAT reporting, and Royal Mail may eventually stop supporting the machine. Upgrading keeps you on the best prices and fully compliant.
Are smart and Mailmark the same thing?
They are closely linked but not identical. Mailmark is Royal Mail’s barcoded franking standard for the best rates and richer tracking data, while smart refers to the machine reporting service and VAT data automatically. Most current machines are both.
Can I upgrade my existing franking machine to be smart compliant?
Some machines can be updated with a software update (marked * in the lists above); others will need replacing. Contact Mailcoms for a quick quote and we will confirm the best option for your machine.