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How to Avoid Paying Surcharge Payments

It is not unheard of for businesses to receive a surcharge from the Royal Mail. When this happens it will almost always result in a surcharge payment being required. If you receive a surcharge payment for your letters, large letters and parcels then follow our useful guidance below.

How to Avoid Paying Surcharge Payments

The amount you pay for a mail item depends on the size and weight of the item you intend to send. If you do not pay the correct amount due these factors being miss calculated, a Royal Mail surcharge will be sent your way. You can eliminate this risk by doing the following.

Use a Royal Mail Size Guide Ruler

How to Avoid Paying Surcharge Payments with a Size Guide Ruler

The first thing you can do is make sure you almost always check your mail item with a Royal Mail Size Guide Ruler. Here at Mailcoms we have a very own size guide ruler that will help you decide how to frank and send your mail. Always use a Royal Mail Size Guide Ruler if you are unsure and you can help eliminate paying surcharge payments. Use the ruler to see how big your item actual is with incredible ease.

Click here to purchase our Royal Mail Size Guide Ruler

Weigh your mail with a Franking Machine

How to Avoid Paying Surcharge Payments with a Franking Machine

Finally you can use a franking machine to your advantage. Almost all franking machines come with an integrated weighing scale as standard and this can be used to accurately calculate the correct postage every time. By using this feature and a a Royal Mail Size Guide Ruler you will eliminate the risk of a surcharge payment.

If you do not have a franking machine then click here to view our range of franking machines.

Follow this table

The table and useful points below can be used as guidance when weighing your mail and avoiding surcharge payments.

FormatMax. WeightMax. LengthMax. WidthMax. Thickness
Letter100g24cm16.5cm5mm
Large Letter750g35.3cm25cm2.5cm
Small Parcels2 Kg45cm35cm16cm
Medium Parcels20 Kg61cm46cm46cm

Please note the maximum weight limit for Special Delivery Guaranteed by 1pm™ items is 20kg. The maximum weight limit for Special Delivery Guaranteed by 9am items is 2kg.



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