Mailbase+ Accounts Support

How do I turn accounting on or off on the Mailbase+?

Accounting must be activated before you can create accounts.

1. Press Options, then Page Down.
2. Select Accounts.
3. Select Account Type: OFF, then select Standard.
4. Press Home to return to the home screen.

Note: To turn accounting off, open Accounts, select Acct Type: Standard, then Turn Accounting OFF.

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How do I create an account on the Mailbase+?

1. Press Options, then Page Down.
2. Select Accounts.
3. Select Create New Account.
4. Key in a name using the keyboard under the front cover, select Accept, then Done.
5. Press Home to return to the home screen.

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How do I edit or delete an account on the Mailbase+?

1. Press Options, then Page Down, and select Accounts.
2. To edit, select Edit Accounts, choose the account, change the name, number or password, then select Done.
3. To delete, select Delete Accounts, choose the account and confirm with Yes.
4. Press Home to return to the home screen.

Caution: A deleted account and its data cannot be retrieved.

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How do I view or clear account totals on the Mailbase+?

1. Press Options and select Accounts.
2. Select View/Clear Account Totals, choose the account and select Clear These Totals, then Yes, Clear.
3. To clear every account, Page Down and select Clear All Account Totals, then Yes, Clear All.

Caution: Cleared totals cannot be restored.

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How do I print an account report on the Mailbase+?

1. Press Options and select Reports, then Accounts.
2. Select Single Account and choose the account, or Multi Account Summary for all.
3. When prompted, feed an envelope or press Tape to print the report.

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How do I set the supervisor password on the Mailbase+?

The supervisor password prevents unauthorised access to refilling and setup.

1. Press Menu and select Setup.
2. Scroll if needed and select Lock Code/Password.
3. Select Enable or Disable Password.
4. Enter the new password and select Accept, then re-enter it and select Accept.
5. At the Password Enabled message, select OK.

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How do I check the piece count on the Mailbase+?

1. Press the Funds button.
2. The lifetime number of items franked is shown on the screen.

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Mailbase+ Accounts – Frequently Asked Questions