✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
FS Series 3 Scales Support
Frama FS Series 3 · Scales
How to zero and recalibrate the weighing platform on the Frama FS Series 3, and what to check when the scale is not weighing correctly.
How do I zero the scale on the FS Series 3?
Zeroing resets the displayed weight back to zero. Press the Menu button, open Job Settings, select Zero Weigh Platform, clear the platform and confirm.
- Press the Menu button.
- Select Job Settings and press OK.
- Select Zero Weigh Platform and press OK.
- Remove all items from the scale and press OK.
- The unit displays ‘Weigh Platform Zero Successful’. Press OK.
- Press the Home button.
How do I re-zero (recalibrate) the scale on the FS Series 3?
A re-zero physically recalibrates the platform and is done from Supervisor mode. Use it if zeroing alone does not correct the reading.
- Press the Menu button.
- Select Supervisor and press OK.
- Enter your PIN code and press OK.
- Select System Settings and press OK.
- Select Zero Weigh Platform and press OK.
- Remove all items from the scale and press OK.
- The system displays ‘Weigh Platform Zero Successful’. Press OK.
- Press the Sleep/Wake button to exit Supervisor mode.
Why is my FS Series 3 scale not weighing correctly?
An incorrect weight is almost always caused by something interfering with the platform rather than a fault. Check the following first:
- Vibration or air drafts in the weighing area.
- Something touching or resting on the weighing platform.
- The weighing platform zero is not correct.
To correct it, place the machine on a solid, steady surface away from any door or fan, clear the weighing area, and re-zero the platform as described above.
FS Series 3 Scales – Frequently Asked Questions
How do I zero the scale on the FS Series 3?
Press Menu, select Job Settings, then Zero Weigh Platform, clear the platform and press OK.
What is the difference between zero and re-zero on the FS Series 3?
Zeroing resets the displayed weight; a re-zero in Supervisor mode physically recalibrates the platform to zero.
Why does my FS Series 3 show the wrong weight?
Check nothing is touching the platform and that it sits on a stable surface away from drafts, then re-zero the platform.
Still having scale problems with your FS Series 3?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.