Inview Accounting Support

Franking Machine Support · Inview Accounting

What Inview Accounting is, how to run reports with Inview Total Meter Reporting, and how to turn Inview Accounting off on the Mailbase, Mailbase+ and Mailbase Speed franking machines.

What is Inview Accounting?

Inview Accounting is made up of two management tools — Total Postage Management and Total Meter Reporting — that work together to provide real-time information and help you make cost-effective decisions about your postal usage and expenses.

Total Postage Management

This financial management function lets you centrally fund, pay and report postage for:

Postage meters
Permit mail, including Express Mail and Business Reply Mail
Presort processed mail
Mail service providers

Total Postage Management can also be purchased separately based on your needs. Ask Mailcoms for more details.

Total Meter Reporting

This easy-to-use reporting tool lets you:

View and report on postage meter funds and usage
Consolidate and group meters across the enterprise
Track daily or monthly spend, or class of service, by pieces or value
Easily create ad-hoc reports without IT involvement
Access postage meter departmental accounting data on the web

Total Meter Reporting can also be purchased separately based on your needs. Ask Mailcoms for more details.

How do I run reports with Inview Total Meter Reporting?

To run reports with Inview Total Meter Reporting, sign in to the Pitney Bowes Your Account portal, launch Total Meter Reporting, then choose your report type, meters and time period.

Sign in to the Pitney Bowes Your Account online portal.
Find Inview Total Meter Reporting and select Launch (>).
Select a report type from the Welcome screen.
Choose your report from the drop-down list.
Choose your meter(s) from the drop-down list.
Choose your report time period.
Select Run to run your report.
Select Print to print your report.
Select Export to… to export your report.

Note: The data for the postage reports is compiled monthly and does not become available until the month ends. Inview Total Meter Reporting is an optional feature — contact Mailcoms for information about options and pricing.

How do I turn off Inview Accounting on the Mailbase?

To turn off Inview Accounting on the Mailbase, open Turn items ON/OFF from the Options menu, set Accounting to OFF and upload the accounting data.

Press Options.
Press Page Down.
Select Turn items ON/OFF.
Select Accounting.
Turn Accounting OFF.
Select Upload now to upload the accounting data.
Select Continue.
You return to the Home screen. Press Options.
Press Page Down.
Select Turn items ON/OFF.
Select Accounting.
Turn Accounting OFF. You return to the Home screen.

How do I turn off Inview Accounting on the Mailbase+ and Mailbase Speed?

To turn off Inview Accounting on the Mailbase+ and Mailbase Speed, open the Accounts menu, set the account type to OFF and connect to upload the accounting data.

Important: If the supervisor password is enabled, you may need to enter it to access all of the accounting functions.

Press Options.
Press Page Down.
Select Accounts.
Select Acct Type: INVIEW.
Select Turn Accounting OFF.
Select Connect Now to upload the accounting data.
When “Data Upload complete” appears, select Continue.
When “Usage data uploaded” and “Accounting data uploaded” appear, press Enter.
Press Home to return to the Home screen.

Where can I download the Inview Accounting guides?

You can download the Inview Accounting installation instructions and operator guide using the links below.

Inview Accounting – Frequently Asked Questions

What is Inview Accounting used for?

Inview Accounting combines Total Postage Management and Total Meter Reporting to fund, track and report postage usage and spend across one or more franking machines in real time.

How do I turn off Inview Accounting?

On the Mailbase, use Options, Page Down, Turn items ON/OFF, Accounting, OFF and upload the data. On the Mailbase+ and Mailbase Speed, use Options, Page Down, Accounts, Acct Type: INVIEW, Turn Accounting OFF and Connect Now.

When is Inview report data available?

Postage report data is compiled monthly and does not become available until the month has ended.

Still having trouble with Inview Accounting?

Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 8:30 to 17:00.

Contact Technical Support →