Royal Mail International Signed service explained

Royal Mail International Signed is a tracked-to-the-UK-border, signed-on-delivery service for sending important letters, large letters and parcels abroad. It includes compensation cover and a signature on delivery, and aims to deliver to Europe within 3-5 working days and to the rest of the world within 5-7 working days. Cover limits and delivery aims can change, so always check royalmail.com for the current details.

Royal Mail offers a huge range of UK and international services, and International Signed is one of them. Items are tracked from the moment they leave the building within the UK, and a signature is required at the point of delivery, which makes it ideal for sending important letters, parcels or packets to international destinations. To use it, you can buy postage online, print the label yourself, and drop your item at a Post Office or Royal Mail customer service point.

Features

• Compensation cover (up to £50, with additional cover available up to £250 – check Royal Mail for current limits).
• Free returns for undelivered items.
• Items tracked until they leave the UK.
• Signature on delivery.
• Aims to deliver to Europe within 3-5 working days.
• Aims to deliver worldwide (outside Europe) within 5-7 working days.
• Cannot be sent to PO Boxes or Pack Stations, as a signature cannot be captured – except for items sent to Africa or the Middle East.

Sizes and what you can send

Letters

• Maximum weight: 100g
• Maximum dimensions: L 24cm x W 16.5cm x D 0.5cm
• Examples: greetings cards, personal letters and postcards

Large letters

• Maximum weight: 750g
• Maximum dimensions: L 35.3cm x W 25cm x D 2.5cm
• Examples: magazines, CDs and DVDs

Parcels

• Maximum weight: 2kg
• Maximum dimensions: longest side 60cm; length + depth + width must be under 90cm

Tubes and rolls

• Maximum weight: 2kg
• Maximum dimensions: length up to 90cm; length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm

Prohibitions and restrictions

It is your responsibility to check that whatever you are sending is permitted in the post by Royal Mail. You must check both Royal Mail prohibitions and restrictions and the rules for your destination country.

How can Mailcoms help?

If you want a franking machine that lets you send mail at a much lower price, view our franking machine page here or call us on 01543 572 776. We are a Royal Mail Authorised Independent Inspector & Maintainer of postal franking machines, and we’ve serviced and supplied over 40,000 customers nationwide, with our own range of models.

FAQs

What is Royal Mail International Signed? A service for sending items abroad with tracking until they leave the UK and a signature on delivery.

How long does International Signed take? Royal Mail aims to deliver to Europe within 3-5 working days and worldwide within 5-7 working days.

Can I send International Signed to a PO Box? No – except for destinations in Africa and the Middle East, because a signature cannot otherwise be captured.