✓ Royal Mail Authorised Inspector since 2008 | Trading since 2005
How to send International mail with goods
Mailcoms Support · International Post
How to send international mail containing goods using a SendPro Online account and the correct customs documentation.
1. Sign up for an online account
To use Royal Mail International services for sending goods, you’ll need a SendPro Online account. Subscription costs £4.99 per month.
Sign up for SendPro Online here.
2. Attach required documentation
Ensure a completed CN22 or CN23 form is affixed to your package.
Verify that mandatory data fields in the customs forms are completed to avoid issues.
3. Use Royal Mail tracked services via SendPro Online
Options include International Tracked, Signed, or Tracked & Signed services, depending on the destination.
How to Send International Mail with Goods – Frequently Asked Questions
How do I send international mail containing goods?
Sign up for a SendPro Online account (£4.99 per month), attach a completed CN22 or CN23 form, and use Royal Mail International Tracked, Signed or Tracked & Signed services via SendPro Online.
Do I need an online account to send goods abroad?
Yes – sending goods on tracked or signed international services requires a SendPro Online account to submit the electronic customs data.
What customs form do I need for international goods?
A completed CN22 or CN23 form must be affixed to the package, with all mandatory fields filled in to avoid delays.
Need help sending mail abroad?
Our technical team are Royal Mail Authorised Inspectors and fully qualified franking machine engineers. Call us on 01543 572 776 – Mon–Fri 9:00 to 17:00.