SendPro C Reports Support

How do I retrieve a tracking number on the SendPro C?

To retrieve a tracking number, run the UK Trackable Items report from Manage Accounts and view or email it.

1. From the Home screen, select Envelope Printing.
2. Press the account box in the left-hand column and tap Manage accounts. The machine connects to ensure the report is up to date.
3. Tap Reports, then View & print reports.
4. Scroll to UK Trackable items and select it, then tap Next.
5. Change the date range by tapping the box at the top, select Custom, choose your range and tap OK.
6. Tap View report to display the tracking numbers.
7. To email it, tap Actions, select Email Report, enter your email address, select a file type and tap Send.

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How do I run an account report on the SendPro C?

1. Tap Manage Accounts on the Home screen.
2. Tap the Reports link in the Accounts section.
3. If this is your first report, tap Report Period to set the range and Preferences to set how accounts are identified.
4. Tap View & print reports, select a report and tap Next.
5. Tap View Report to view it, or Actions to save, delete or email it.

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How do I set the report period on the SendPro C?

1. Tap Manage Accounts, then Reports, then Report period.
2. Select the calendar next to Start date of fiscal year, choose a date and select SET. The end date is set automatically.
3. Select the Default reporting period field, choose a period type and select OK.
4. Tap OK to return to the Reports screen.

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How do I email an account report on the SendPro C?

1. Tap Manage Accounts, then Got It at the No Sync Required prompt.
2. Tap Reports, then View & print reports.
3. Select the report and tap Next.
4. Tap Actions, then Email Report.
5. Enter the recipient email address (it stays saved until you turn the device off and on).
6. Tap the file type: xlsx, csv or pdf.
7. Tap Send (the report arrives from no-reply@pb.com), then OK.

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How do I set the account report preferences on the SendPro C?

1. Tap Manage Accounts, then Reports, then Preferences.
2. Select how to identify accounts: by Name or by Code.
3. Select the account level: Account, Sub account or Sub sub account.
4. Tap OK.

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How do I print a funds report on the SendPro C?

The funds report shows the funds used and available, total pieces, control sum, batch count and value, and the PBI serial number.

1. Tap Envelope Printing on the Home screen.
2. Tap the piece count in the upper right.
3. Tap Print Report, then Envelope Printer.
4. Feed an envelope through the machine.

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How do I print a report for the number of mail pieces sent on the SendPro C?

1. Tap Envelope Printing on the Home screen.
2. Tap the Pieces button.
3. Tap Print Report, then Envelope Printer.
4. Feed the envelope through the machine — a funds report prints showing the total pieces sent.

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SendPro C Reports – Frequently Asked Questions