Label Printer Installation Instructions For Mac

Download the Complete Network & Scale Install Guide (Mac)

Download the Complete Network & Scale Install Guide (Mac) or read the instructions below.

Printer Installation via USB

1. Opening the box and unpacking.
For this you should have the following:
– Printer
– USB x2
– Power Cord
– Scale
– Network Cable (the Network cable is not used for USB Installation)

2. Signing into your Online Account.
Sign into your Online Account using the link in the welcome email from Mailcoms.

3. Connecting the Printer.
a. Connect your Network cable to your printer and Network socket.
b. Ensure you have the correct power cord for your region.
c. Connect the power cord and adapter to your printer and switch on.

4. Printer Ready.
Wait for approximately 45 seconds until the green light remains constant and the printer is ready.

5. Aligning the Label Roll.
Press the X button and check that the label feeds out correctly. Tear off the correctly dispensed label.

6. Connecting the Printer.
Connect your printer to your computer with the USB cable.

7. Manually Download the Printer Driver.
a. Ensure you are signed into your Online Account and click on the Help icon.
b. Select Download Printer Driver (W1110).
c. Select to download the correct printer driver for your operating system.
d. Open Finder.
e. In the Downloads folder, double click on the driver .dmg file.
f. Double click on the .pkg file.
If the ‘Software can not be opened because Apple can not check it’ error appears.
g. Select OK.
h. Right click the file and select Open.
i. Select Open.
j. Select Continue.
k. Select Install.
l. Enter your username and password.
The installation was successful message will be shown when the installation is complete.

8. Adding Printer.
a. Go to Printers & Scanners under System Preferences.
b. Click on the + symbol at the bottom left of the window and select Add Printer or Scanner.
c. The MAC system will auto detect the new printer.
d. Click on Select Software and choose the Datamax-O’Neil driver.
e. Select the correct printer and click OK.

9. Test Print.
On a Mac PC:
a. Select the Printer tab at the top of the screen.
b. Click on Print Test Page to print a test print. Check that your label has printed correctly.

Printer Installation via Network Connection

1. Opening the box and unpacking.
For this you should have the following:
– Printer
– USB x2
– Power Cord
– Scale
– Network Cable

2. Signing into your Online Account.
Sign into your Online Account using the link in the welcome email from Mailcoms.

3. Connecting the Printer.
a. Connect your Network cable to your printer and Network socket.
b. Ensure you have the correct power cord for your region.
c. Connect the power cord and adapter to your printer and switch on.

4. Printer Ready.
Wait for approximately 45 seconds until the green light remains constant and the printer is ready.

5. Aligning the Label Roll.
Press the X button and check that the label feeds out correctly. Tear off the correctly dispensed label.

6. Manually Download the Printer Driver.
a. Ensure you are signed into your Online Account and click on the Help icon.
b. Select Download Printer Driver (W1110).
c. Select to download the correct printer driver for your operating system.
d. Open Finder.
e. In the Downloads folder, double click on the driver .dmg file.
f. Double click on the .pkg file.
If the ‘Software can not be opened because Apple can not check it’ error appears.
g. Select OK.
h. Right click the file and select Open.
i. Select Open.
j. Select Continue.
k. Select Install.
l. Enter your username and password.
The installation was successful message will be shown when the installation is complete.

7. Adding Printer.
a. Go to Printers & Scanners under System Preferences.
b. Click on the + symbol at the bottom left of the window and select Add Printer or Scanner.
c. The MAC system will auto detect the new printer.
d. Click on Select Software and choose the Datamax-O’Neil driver.
e. Select the correct printer and click OK.

8. Test Print.
On a Mac PC:
a. Select the Printer tab at the top of the screen.
b. Click on Print Test Page to print a test print. Check that your label has printed correctly.

SL-397-D Scale Installation (for applicable machines)

1. Signing into your Online Account.
If you are not already signed into your Online Account, sign into the Online Account using the link in the welcome email from Mailcoms.

2. Downloading the Scale Utility.
a. In your Online Account, Click on the Help icon.
b. Select Download SendPro® Scale Utility.
c. The screen shows We can’t find your scale. Click Download SendPro Scale App.
d. Select Run or Open (this depends on your internet browser and operating system).
e. Follow the prompts on screen to install.
f. Close your internet window. Your Scale utility is now installed.

3. Connecting the scale.
a. Place your scale on a firm and flat surface near to your computer.
b. Connect your scale to your computer using the USB cable supplied. Then press the Zero button.
c. Press the Mode button to select Kg.

Label Printer Installation Instructions For Mac – Frequently Asked Questions