Please feel free to read the views and experiences of some of our customers who have either switched to us from their old supplier or use us just to supply franking machine ink cartridges and labels.
At O’Riordan Bond Estate Agents we currently have 24 sites that all require postal franking equipment and as a constantly growing organisation we need a fast efficient service and personal account management that we can rely on. Having experienced one problem after another and a serious lack of account management with our previous suppliers we lost all trust in their ability to handle our account effectively. We decided to try Mailcoms Ltd as they seemed to tick all the right boxes and having fitted their machines in a few newly opened branches we straight away noticed a refreshing change. Since the machine installations we are constantly kept informed of the site usages. Any potential issues are identified and provided with a solution before they become a problem. In addition they have also taken away many of the administration headaches which are now handled for us. The equipment provided is ideally suited and is also much cheaper than our previous supplier.We have now decided to switch all O’Riordan Bond sites over to Mailcoms Ltd and look forward to a continued successful business relationship.
Hello Mailcoms, a big thank you for your very quick and efficient service, refilled cartridge received today (less than 24 hours!) and working perfectly. Regards, Vic Short Apex Labels (UK) Ltd.
Really good swift service - our existing franking machine broke down during our annual mailshot - one phone call to Mailcoms and we were back up and running with a new machine and completed the mailshot on time. Excellent company.
I would just like to say how Happy we are with the service that you provide at Mailcoms, you are always very efficient and when we place an order we are guaranteed to receive this the following working day. Thank you for your continued service and support.
Great company from start to installation - friendly, helpful and patient in the office and on-site. Could not recommend highly enough!
We have been extremely pleased with our Mailstart Franking Machine – it’s so easy to use, neat, quiet and such good value compared to other machines we were considering. The staff, from installation to ongoing queries etc have been so friendly and quick to respond. I can’t comment on dealing with any problems – as we haven’t had any – the machine runs like clockwork! But I have no doubt whatsoever that any issues would be rapidly and cheerfully solved.
I cannot think of anything to improve this company's service. The gentleman turned up early and was very polite and helpful.
I just wanted to say thank you for making such a good website with excellent clear information and advice. As someone who is new to franking and very daunted by all the difference products and services, your site has made it much clearer. It has also opened my eyes to the hidden costs of franking I had not even considered. I think your site has saved my business a lot of money as I probably would have made the wrong choice without it.
Hi Des, I have only heard praise from my Nottingham colleagues about Mailcoms and your lovely engineer! He was really good and went through all the functions of the machine. As you might expect… But it is a very pleasant change for me to not only hear positive feedback on a supplier, but enthusiasm too! Thank you.
Great fast response from a very professional company. From knowing very little to now owning a perfect machine for our company, Mailcoms will be highly recommended.
Firstly, thanks for your advice re – previous supplier – they’ve backed off and cancelled the service contract for a machine we no longer had so we don’t owe them any more money. 2ndly, the girls at Telford are absolutely delighted with the new machine, so good results all round.
I have now done the download and the logo looks fab – especially in the blue ink – we look really professional. Thank you so much for all your help and please pass on my grateful thanks to Des – it has been a real pleasure to deal with your Company.
Simple and quick installation. Polite and friendly installer. Would recommend to others.