Connection support for the Neopost IS420 / IS440 franking machine. Below you will be able to find a range of connection support for these franking machines. Simply find what you need help with and follow our guides to see if we can support you.
To add funds or access Online Services, the franking machine needs to connect to a network. The IS420 & IS440 models can use the following networks:
• An Internet access through a high speed LAN (Local Area Network).
1. Log in as the supervisor.
2. Press Menu.
3. Select Communication Settings and press OK.
4. Select Type of Connection and press OK. The Server Access screen is displayed.
NOTE: If you did not have the LAN plugged into the system, you will get a warning message.
5. To use the LAN, select LAN and press OK.
1. Log in as the supervisor.
2. Press Menu.
3. Select Communication Settings and press OK.
4. Select LAN Settings and press OK. The LAN configuration menu is displayed.
5. Select AUTO to automatically configure the LAN (recommended). Otherwise, select MANUAL to set parameters manually.
6. Select:
- DHCP ON
- DNS AUTO ON
- HALF DUPLEX
and press OK four times for a standard LAN configuration.
1. Log in as the supervisor.
2. Press Menu.
3. Select Communication Settings and press OK.
4. Select Modem Settings and press OK.
5. In the screens that are displayed next, enter the parameters as required and press OK to complete screens until you return to the Communications settings screen.