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Connection

Connection support for the Neopost IS330 / IS350 franking machine. Below you will be able to find a range of connection support for these franking machines. Simply find what you need help with and follow our guides to see if we can support you.

IS330 / IS350 Connection Support


To add funds or access Online Services, the franking machine needs to connect to a network. The IS330 & IS350 models can use the following networks:

• An Internet access through a high speed LAN (Local Area Network).


How to Set the Postal/Online Services Connection

1. Log in as the supervisor.

2. Press Menu.

3. Select Communication Settings and press OK.

4. Select Type of Connection and press OK. The Server Access screen is displayed.

NOTE: If you did not have the LAN plugged into the system, you will get a warning message.

5. To use the LAN, select LAN and press OK.


How to Set LAN (High-speed Internet) Parameters

1. Log in as the supervisor.

2. Press Menu.

3. Select Communication Settings and press OK.

4. Select LAN Settings and press OK. The LAN configuration menu is displayed.

5. Select AUTO to automatically configure the LAN (recommended). Otherwise, select MANUAL to set parameters manually.

6. Select:

- DHCP ON

- DNS AUTO ON

- HALF DUPLEX

and press OK four times for a standard LAN configuration.


How to Set the Analog Modem Parameters

1. Log in as the supervisor.

2. Press Menu.

3. Select Communication Settings and press OK.

4. Select Modem Settings and press OK.

5. In the screens that are displayed next, enter the parameters as required and press OK to complete screens until you return to the Communications settings screen.

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