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Memory Card

Memory card support for the Mailcoms Mailstart franking machines. Below you will be able to find a range of memory card support for these franking machines. Simply find what you need help with and follow our guides to see if we can support you.

Mailstart Memory Card Support


The following memory cards are currently available from Neopost:

1. Message Cards (one message per card); Rate Card (when postal rates change).

2. Town Card (if you move to a different postal area).


How To Load Data Using a Memory Card

Please Note: It is important that you carry out all the steps detailed below. You MUST power your machine OFF then ON after loading data from a Memory Card.

The following example illustrates the loading of a slogan/message, (remember only 2 slogans/messages can be stored in the machine at any one time).

1. Ensure machine is switched on and PIN number is entered.

2. From Ready mode, press the Menu button and scroll using the blue (< >) keys to the MEMORY CARD display.

3. Press "OK" to confirm. INSERT CARD prompt will be displayed. Insert the Memory Card into the slot at the top of the display panel.

4. Press "OK" to confirm. The slogan title will be displayed (MEMORY CARD MESSAGE).

5. Press "OK" to confirm.

6. LOADING will be displayed followed by MEMORY CARD LOADING COMPLETE. To return to Ready mode, press the "C" button twice.

7. Power your machine OFF then ON.

8. If entering a SECOND slogan, repeat the procedure from Step 1 to Step 7. To select your customised message, please refer to our printer support page.


For any additional slogans/messages

1. Ensure machine is switched on and PIN number is entered.

2. From Ready mode, press the Menu button and scroll using the blue (< >) keys to the MEMORY CARD display.

3. Press "OK" to confirm. INSERT CARD prompt will be displayed. Insert the Memory Card into the slot at the top of the display panel.

4. Press "OK" to confirm. The slogan title will be displayed (MEMORY CARD MESSAGE).

5. Press "OK" to confirm and then replace REPLACE FILE? will be displayed. If you do not wish to replace a file, press the "C" button twice to return to Ready mode.

6. If you wish to replace a file, scroll using the blue (< >) keys to the required message to be replaced.

7. Press "OK" to confirm. The ERASING FILE../LOADING... sequence will be initiated followed by MEMORY CARD LOADING COMPLETE.

8. If you wish to enter further data, press the "C" button twice to return to Ready mode and repeat the procedure.

9. Power your machine OFF then ON.

To select your customised message, please refer to our printer support page.

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