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Envelope Messaging

Envelope messaging support for the Mailcoms Mailstart Plus franking machine. Below you will be able to find a range of envelope messaging support for this franking machine. Simply find what you need help with and follow our guides to see if we can support you.

Mailstart Plus (+) Envelope Messaging, Logo, Slogan & Ad Plate Support


Downloading an Envelope Message, Logo, Slogan or Ad Plate

Please proceed as follows:

1. Press Options once.

2. Use the Review keys ▲▼ to scroll and select "Connect to Pitney Bowes".

3. Confirm by pressing Enter/Yes.

4. The following display messages will successively appear: "Processing, Software Update Required - Please Wait".

5. Confirm by pressing Enter/Yes.

6. The following display messages will successively appear: "Update 1 of 3 0%" (percentages are counting up) "Ready Please wait …", "Update Please wait …", "Graphics installed?".

7. Confirm by pressing Enter/Yes.


Selecting an Envelope Message, Logo, Slogan or Ad Plate to Print

Watch this video to learn how to select an envelope message, logo, slogan or ad plate to print.

Follow these steps to select an envelope message, logo, slogan or ad plate to print:

Please proceed as follows:

1. Use the Review keys ▲▼ to scroll and select "Ad".

2. Confirm by pressing Enter/Yes.

3. Use the Review keys ▲▼ to scroll and select your Envelope Message image (formerly logo). This may be a company logo or return address. You may also be offered seasonal Envelope Message images.

4. Confirm by pressing Enter/Yes.


Saving an Envelope Message, Logo, Slogan or Ad Plate as Preset to make Default Print

Note: Please be aware that you will need to select your Envelope Message image (formerly logo) before you will be able to save it.

Please proceed as follows:

1. Press Options once.

2. Use the Review keys ▲▼ to scroll and select "Change setup".

3. Confirm by pressing Enter/Yes.

4. Display says "Use Preset Setup". Confirm by pressing Enter/Yes.

5. Display says "Turn Preset on? (Y/N)". Confirm by pressing Enter/Yes.

6. Display says "New postal rates since preset created". Confirm by pressing Enter/Yes.

7. Use the Review keys ▲▼ to scroll and select "Store new preset?". Confirm by pressing Enter/Yes.

8. Display says "Review settings to be stored?". Press No.

9. Display says "Confirm store new preset". Confirm by pressing Enter/Yes.

10. Display says "View new preset?". Press No.

11. Display says "Stay in Setup?". Press No.


How to select your Envelope Message Text on your machine

Watch this video to learn how to select an envelope message text.

Follow these steps to select an envelope message text:

Note: This function allows you to print any Envelope Message text (formerly text message) you wish beside franking. Please observe you can print an Envelope Message text or your Envelope Message image (formerly logo).

To Select your Envelope Message Text please follow the steps below:

1. Use the Review keys ▲▼ to scroll and select "Ad".

2. Confirm by pressing Enter/Yes.

3. Use the Review keys ▲▼ to scroll and select the Envelope Message text (formerly text message) you wish. Confirm by pressing Enter/Yes.

4. The franking machine returns to the home screen. If you wish to use this Envelope Message image, please continue with the chapter Save.


How to save your Envelope Message Text on your machine

Watch this video to learn how to save an envelope message, logo, slogan or ad plate to print.

Follow these steps to save an envelope message, logo, slogan or ad plate to print:

Note: Please be aware that you will be required to select your Envelope Message text (formerly Text Message) before you are able to save it.

To Save your Envelope Message Text please follow the steps below:

1. Press Options once.

2. Use the Review keys ▲▼ to scroll and select "Change Setup".

3. Confirm by pressing Enter/Yes.

4. Use the Review keys ▲▼ to scroll and select "Use Preset Setup". Confirm by pressing Enter/Yes.

5. Display says "Turn Preset on? (Yes/No)". Confirm by pressing Enter/Yes.

6. Display says "New postal rates since preset created". Confirm by pressing Enter/Yes.

7. Use the Review keys ▲▼ to scroll and select "Store new preset?". Confirm by pressing Enter/Yes.

8. Display says "Review Settings to be Stored?". Press No.

9. Display says "Confirm store new preset". Confirm by pressing Enter/Yes.

10. Display says "View new preset?". Press No.

11. Display says "Stay in setup?". Press No.

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