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Envelope Messaging

Envelope messaging support for the Mailcoms Mailhub franking machines. Below you will be able to find a range of envelope messaging support for these franking machines. Simply find what you need help with and follow our guides to see if we can support you.

Mailhub Envelope Messaging Support


Modifying the Imprint

The IMPRINT menu is used to modify the setup of the imprint. To access this, please follow the below steps.

1. From Ready Mode, press the "IMPRINT" key and an imprint screen will be observed. The options observed are explained below.

SLOGAN: you may select one Message from eight pre-loaded Messages (plus two personalised Slogans).

MINI DIE: you may select one Mini Die from eight preloaded Mini Dies.

TEXT: up to five personal text messages may be set.

DATE ADVANCE: the posting date can be advanced by up to seven days.


Choosing a Slogan, Mini Die or Text

You can select a Slogan and/or Mini Die from a number of pre-loaded messages, you can even compose and print your own Texts.

Slogans, Mini Dies and Texts may be combined within the same Imprint. (Provided the envelope or label is long enough to take the print).

The method of selection for Slogans, Mini Dies and Texts is the same, therefore for the purpose of this example we will illustrate selecting a Slogan.

1. Using the arrow keys, or the appropriate number, make your selection from the list e.g. 1 SLOGAN and press "OK" to confirm, the SLOGAN screen will be observed. If a slogan is already selected, that slogan will be highlighted.

2. Using the arrow keys, or the appropriate number, make your selection from the list, press "OK" to confirm.

3. If you wish to retain the current selection, press the "ESC" key to return to the IMPRINT menu screen.

4. To return to Ready Mode screen press "ESC".

An icon displayed in the top left hand corner of the screen indicates that a slogan has been selected.


Date Advance (for Pre Dated Mail)

Your machine is fitted with its own calendar/clock, therefore current date setting is automatic. If you wish to prepare mail ahead of time it is possible to advance the posting date by up to seven days.

1. From the "IMPRINT" screen select "DATE ADVANCE".

2. Next, using the arrow keys, select from the list the date on which you wish to post your mail.

3. Press "OK" to confirm and return to the "IMPRINT" screen. To return to Ready Mode with all selections confirmed, press "ESC".

On completion of your pre dated mail run, your franking machine MUST be reset to the current date. However, if the Timeout period is exceeded, your franking machine will go to Standby and the Date Advance setting cancelled.


Creating a Text Message

1. Starting from the SUPERVISOR menu, move the cursor to the TEXT option.

2. Press "OK" to confirm.

3. Using the arrow keys, or the appropriate number key, move the cursor to the message you wish to set and press "OK" to confirm, the TEXT screen will be observed.

4. Use the arrow keys to move the cursor to the character to be defined.

• Press and hold keys to scroll cursor.

• The key is used to confirm the selection and move the cursor to the next character.

• To delete a character press the "C" button.

• To enter numbers in the text use the numeric keypad, you do not need to press the "NEXT" key to confirm selection when entering numbers.

• A text is limited to two lines of 16 characters including spaces.

• To return to the previous screen with the text message unchanged press the "C" button until the screen changes to the previous one.

5. To confirm your entry press "OK".


To Change a Text Message

1. Starting from the SUPERVISOR menu, move the cursor to the TEXT option.

2. Press "OK" to confirm.

3. Using the arrow keys, or the appropriate number key, move the cursor to the message you wish to change and press "OK" to confirm, the TEXT screen will be observed.

4. Using the "C" key, delete characters off the old text message. Press "C" as many times as required to erase the message completely, then enter the new message as previously detailed.

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