Mailbase Speed Waste Tank Support

Watch this video to learn how to install a replacement waste ink pad on your Mailbase Speed franking machine.

PLEASE NOTE: Your machine may appear different to the one shown in this video but the process is exactly the same.

Follow these steps to install a replacement waste ink pad:

1. Remove the new ink waste tray from the packaging, and set both tray and packaging aside

2. Pull the ink drawer out from the side of your franking machine

3. Remove the ink waste tray

4. Put the used ink waste tray in the packaging that your new ink waste tray came in

5. Insert the new ink waste tray into the ink drawer, and then close the drawer

1. Select Clear & Continue.

2. When the message changes to “Waste Tank Full”, follow the steps below.

Watch this video to learn how to clear the “Waste Tank Full” error message on your Mailbase Speed franking machine.

PLEASE NOTE: Your machine may appear different to the one shown in this video but the process is exactly the same.


1. Select Options Button

2. Press Page Down

3. Select Maintenance

4. Select Printer Maintenance

5. Press Page Down

6. Select Replace Waste Tank

7. Select OK, I Understand

8. Select Yes, Tray is Replaced

9. Verify that your machine is operational by running two or three £0 stamps