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IJ30 / IJ35 / IJ40 / IJ45 / IJ50 Printing Support


What You Can Print?

Your IJ30, IJ35, IJ40, IJ45 & IJ50 franking machine is capable of operating in various modes.

In Normal (Postage Mode)

In Normal (Postage) mode, you can print postage, select a message from a number of pre-loaded or customised slogans (when ordered), in addition to a Slogan, you can compose and print your own Text Message, you can also select from a number of pre-loaded Mini Dies. It is also possible to Advance Date your mail by up to seven days.

The IJ30, IJ35, IJ40, IJ45 & IJ50 franking machines offers a choice of up to 10 customised slogans. There are currently 8 pre-loaded slogans, as a factory setting, which are over writable.


Fixing Ink Printing Problems

The ink cartridge in the IJ30, IJ35, IJ40, IJ45 & IJ50 is manufactured using two ‘offset’ HP45 ink cartridges. These sometimes need maintenance usually caused by either clogged up nozzles caused by paper dust or they can dry out if not used for a period of time. To resolve the problem try performing the following:

1. Remove the ink cartridge by pressing ‘Menu’ then select ‘Cartridge’ then ‘Remove’.

2. Holding a few sheets of tissue paper against the heads hold the cartridge so the brass print heads are pointing down and away from you and shake well. ( INK MAY LEAK SO USE WITH CAUTION !!)

3. Check to see if the ink is flowing well. You should see two sets of solid ‘tram’ lines like this:

4. If you see the similar to the image below, either no ink or broken ‘tram’ lines try the process again.

5. If the problem persists try cleaning the brass print heads with a cloth, some warm soapy water and repeat the process above.


Print Mode Selection

From Ready Mode, press the “MODE” key, the MODE selection screen will be observed. Current Mode will be displayed.

In addition to the Normal (Postage) Mode, the following functions may be accessed directly from the MODE screen:

DATE ONLY: Prints the date instead of a franking mark.

SLOGAN ONLY: Prints a slogan instead of a frank mark.

SLOGAN & DATE: Prints a slogan and the date instead of a frank mark.

TEXT ONLY: Prints your personalised text message instead of a frank mark.

Using the arrow keys, or the appropriate number key, select required option from list, (e.g. DATE ONLY) press “OK” to confirm.

Or to return to Ready Mode with mode setting unchanged, press “ESC”.


Date Advance (for Pre Dated Mail)

Your machine is fitted with its own calendar/clock, therefore current date setting is automatic. If you wish to prepare mail ahead of time it is possible to advance the posting date by up to seven days.

1. From the “IMPRINT” screen select “DATE ADVANCE”.

2. Next, using the arrow keys, select from the list the date on which you wish to post your mail.

3. Press “OK” to confirm and return to the “IMPRINT” screen. To return to Ready Mode with all selections confirmed, press “ESC”.

On completion of your pre dated mail run, your franking machine MUST be reset to the current date. However, if the Timeout period is exceeded, your franking machine will go to Standby and the Date Advance setting cancelled.


Cleaning the Ink Cartridge

Under normal operating conditions, your IJ30, IJ35, IJ40, IJ45 & IJ50 franking machine will produce excellent quality prints. However, if lines are missing from the stamp or the machine has remained unused for several days it will be necessary to clean the print-head or ink cartridge.

1. From Ready Mode, press the “MENU” key, the MAIN MENU screen will now be observed.

2. Using the arrow keys, or the appropriate number key,move the cursor to CARTRIDGE and press “OK” to confirm. The CARTRIDGE menu will now be observed.

3. Select the CLEAN option from the list and press “OK” to start the cleaning cycle.

4. On completion of the cleaning cycle the screen will revert to the CARTRIDGE menu.

We advise that you now make a test print to ensure the cartridge is working.

1. Select the TEST PRINT option from the CARTRIDGE menu and press “OK” to confirm.

2. The prompt to produce a Test Print will now be displayed. To make a Test Print, insert a blank envelope or card and press the “START STOP” button.

3. Inspect the Test Print to ensure that all lines are clear and present.

4. To set the alignment, use the numerical keypad to enter the number that provides the straightest vertical line (for the example 5). Press “OK” to confirm, you will be returned to the CARTRIDGE menu screen. If any lines are missing, repeat the cleaning and test print process up to three times, if this process fails to restore print quality, fit a new ink cartridge. If the test print is satisfactory, press “ESC” twice to return to Ready Mode.


Replacing an Ink Cartridge

Should the ink cartridge require replacing, a Low Ink or No Ink alert will show. To replace the ink cartridge you must do the following:

1. From Ready Mode, press the “MENU” key. Using the arrow keys, or the appropriate number key, move the cursor to CARTRIDGE and press “OK” to confirm.

2. Select the REMOVE option from the CARTRIDGE menu.

3. Press “OK” to confirm.

4. After a short time, the following screen will be observed: CARTRIDGE. INSERT CARTRIDGE & PRESS OK.

5. Open the machine top cover.

6. Press down & forward on the front edge of the ink cartridge.

7. Carefully withdraw the used Ink Cartridge and discard.

8. Remove the new ink cartridge from its packaging and carefully remove the tape seals. DO NOT touch or remove the copper strip on Ink Cartridges.

9. Place the new ink cartridge into its holder. Hold the Cartridge down with light pressure on the top and firmly push the Cartridge rearwards until it clicks into position.

10. Close the machine top cover and press “OK”.

11. After a short delay the prompt to make a Test Print will be observed.

12. Select the TEST PRINT option from the CARTRIDGE menu and press “OK” to confirm.

13. The prompt to produce a Test Print will now be displayed. To make a Test Print, insert a blank envelope or card and press the “START STOP” button.

14. Inspect the Test Print to ensure that all lines are clear and present.

15. To set the alignment, use the numerical keypad to enter the number that provides the straightest vertical line (for the example 5). Press “OK” to confirm, you will be returned to the CARTRIDGE menu screen. If any lines are missing, repeat the cleaning and test print process up to three times, if this process fails to restore print quality, fit a new ink cartridge. If the test print is satisfactory, press “ESC” twice to return to Ready Mode.



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