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Franking Machine Rate Change Information Page

The Royal Mail have announced that their prices are changing and will be in effect from the 25th March 2019. Please see below for your model of franking machine and the schedule / instructions regarding your update for 2019. Browse for your franking machine below and then simply click on your model and view the information displayed for that machine.

Download Your FREE & Easy to Use 2019 / 2020 Postage Rates Wall Poster

Mailmark™ Mailstart Plus Rate Change Information & Instructions

Mailcoms Mailstart+ Franking Machine
Find Out More

Standard Mailbase Series Rate Change Information & Instructions

Mailcoms Mailbase Franking Machine
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Mailmark™ Mailbase Series Rate Change Information & Instructions

Mailcoms Mailbase Franking Machine
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Standard Mailbase+ Rate Change Information & Instructions

Mailcoms Mailbase+ Franking Machine
Find Out More

Mailmark™ Mailbase+ Rate Change Information & Instructions

Mailcoms Mailbase+ Franking Machine
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Standard Mailbase Speed Rate Change Information & Instructions

Mailcoms Mailbase Speed Franking Machine
Find Out More

Mailmark™ Mailbase Speed Rate Change Information & Instructions

Mailcoms Mailbase Speed Franking Machine
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Standard Mailcentre Rate Change Information & Instructions

Mailcoms Mailcentre Franking Machine
Find Out More

Mailmark™ Mailcentre Rate Change Information & Instructions

Mailcoms Mailcentre Franking Machine
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Mailmark™ Send Pro / Connect+ Series Rate Change Information & Instructions

Pitney Bowes Connect+ Series Franking Machine
Find Out More

Mailstart / IJ25 Rate Change Information & Instructions

Mailcoms Mailstart Franking Machine
Find Out More

Mailstart II / IS240 / IS280 / IS280C Rate Change Information & Instructions

Mailcoms Mailstart 2 Franking Machine
Find Out More

Mailhub II / IS330 / IS350 / IS350c / IS420 / IS430 Rate Change Information & Instructions

Mailcoms Mailhub 2 Franking Machine
Find Out More

Mailhub / IJ30 / IJ35 / IJ40 / IJ45 / IJ50 Rate Change Information & Instructions

Mailcoms Mailhub Franking Machine
Find Out More

Mailpoint / IJ65 / IJ70 / IJ75 / IJ80 / IJ85 Rate Change Information & Instructions

Mailcoms Mailpoint Franking Machine
Find Out More

DM50 & DM55 Rate Change Information & Instructions

Pitney Bowes DM50 Franking Machine
Find Out More

Frama Mailmax, Ecomail, Accessmail and Officemail Rate Change Information & Instructions

Frama Ecomail Franking Machine
Find Out More

Frama Matrix Rate Change Information & Instructions

Frama Matrix F2/F2L Franking Machine
Find Out More

Neopost IS440 / IS460 / IS480 Rate Change Information & Instructions

Neopost IS420/IS440 Franking Machine
Find Out More

Frequently Asked Questions

Mailstart Plus franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailstart Plus franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailstart Plus Rate Change Instructions here

New Mailstart Plus franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill

• At the main screen (Date on display) press the ‘Funds’ key.

• Use the review ‘down’ key to scroll to ‘Check balance available?’

• Press the ‘Yes/Enter’ key.

• The machine will automatically connect to the PB Infrastructure.

• Once the meter has connected it will show ‘Checking PBP Account Balances’.

• The machine then shows ‘Prepaid £xx.xx’ (the balance of your PBP account).

• Press the ‘Yes/Enter’ key to continue.

• The meter then asks if you wish to Refill Postage. Press the ‘No’ key to continue.

• The meter will check for updates and display ‘SYSTEM UPDATE REQUIRED – Please Wait’.

• Press the ‘Yes/Enter’ key to download and install the new rates.

• Once completed the display will read ‘Download complete Continue – press enter’

• Press the ‘Yes/Enter’ key.

• The display will then show ‘During the call: Rate data installed’

• Press the ‘Yes/Enter’ key.

• You will be asked ‘Do you want to print a download report?’

• Press the ‘No’ key.

• The machine will then return to the main screen. The new rates are now installed.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Standard Mailbase Series franking machine rate change instructions

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Standard Mailbase Series Rate Change Instructions here

Standard Mailbase Series Rate Change Information & Instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill. Depending upon model, this can be via Phone line or PC Meter Connect.

• At the main screen select the ‘Add Postage’ key.

• Select ‘Check PbP Balance.’

• The machine will automatically Dial / Connect.

• When connection has been made, the ‘Add Postage’ screen appears.

• Select ‘No’ to skip adding funds.

• The machine will then check for, download and install the new rates.

• When the update has finished, follow the prompts, until you return to the main screen.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

• On the day of the rate change, you will receive a further upload/download request. Follow the screen prompts to complete this. The new rates are then active.

Please Note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Mailbase Series franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailmark Mailbase Series Rate Change Instructions here

Mailmark Mailbase Series franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill.

• With your machine on the Home screen press the ‘Add Postage’ key.

• Select ‘Check PbP Balance.’

• The machine will automatically connect.

• When connection has been made, the ‘Add Postage’ screen appears.

• Press ‘No’ to skip adding funds.

• Your machine will automatically check and begin downloading new rate files.

• When the update has finished downloading follow the prompts until you return to the Home screen.

• You may receive a request to reconnect for a further upload/download. Proceed by re-connecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Standard Mailbase+ franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the standard Mailbase+ Rate Change Instructions here

Standard Mailbase+ franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill. Depending upon model, this can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance’.

• Select ‘Continue’.

• The machine will then check for, download and install the new rates.

• When the update has finished follow the screen prompts until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Mailmark Mailbase+ franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailbase+ franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailmark Mailbase+ Rate Change Instructions here

Mailmark Mailbase+ franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill. This can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance.’

• Select ‘Continue.’

• Press the Enter key if prompted.

• The machine will automatically download and install rates. A series of status messages will be displayed.

• When the update has finished, follow the prompts (if any), until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Standard Mailbase Speed Franking Machine Rate Change instructions

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the standard Mailbase Speed Rate Change Instructions here

Standard Mailbase Speed franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill. Depending upon model, this can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance’.

• Select ‘Continue’.

• The machine will then check for, download and install the new rates.

• When the update has finished follow the screen prompts until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Mailmark Mailbase Speed franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailbase Speed franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailmark Mailbase Speed Rate Change Instructions here

Mailmark Mailbase Speed franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill. This can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance.’

• Select ‘Continue.’

• Press the Enter key if prompted.

• The machine will automatically download and install rates. A series of status messages will be displayed.

• When the update has finished, follow the prompts (if any), until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Standard Mailcentre franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailcentre franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the standard Mailcentre Rate Change Instructions here

Standard Mailcentre franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill. Depending upon model, this can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance’.

• Select ‘Continue’.

• The machine will then check for, download and install the new rates.

• When the update has finished follow the screen prompts until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Mailmark Mailcentre franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Mailcentre franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailmark Mailcentre Rate Change Instructions here

Mailmark Mailcentre franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill. This can be via LAN connection or PC Meter Connect.

• At the main screen press the ‘Refill Postage’ key.

• Select ‘Check PbP Balance.’

• Select ‘Continue.’

• Press the Enter key if prompted.

• The machine will automatically download and install rates. A series of status messages will be displayed.

• When the update has finished, follow the prompts (if any), until you return to the main screen. Do not switch off until the process is finished.

• You may receive a request to reconnect for a further upload/download, proceed by reconnecting and follow any prompts.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Send Pro / Connect+ Series franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your Send Pro / Connect+ Series franking machine. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Send Pro / Connect+ Series Rate Change Instructions here

Send Pro / Connect+ Series Instructions

Download the Send Pro / Connect+ Series Rate Change Instructions here

Mailstart / IJ25 franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

All Mailstart / IJ25 franking machine customers will either receive a visit from an engineer or their new rate cards anytime after the week commencing the 11th March 2019 up until 25th March 2019.

Download the Mailstart Rate Change Instructions here

Mailstart / IJ25 Instructions

Mailstart / IJ25 Rate Change Instructions

Mailstart II / IS240 / IS280 / IS280C franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 11th March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible. This update is easily performed by connecting to the data centre and selecting ‘Check for Updates’ via the machines menu system.

Download the Mailstart II Rate Change Instructions here

Download the IS240 / IS280 Rate Change Instructions here

Mailstart II / IS240 / IS280 / IS280C Instructions

Mailstart II / IS240 / IS280 / IS280C Rate Change instructions

Mailhub II / IS330 / IS350 / IS350c / IS420 / IS430 franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download from the 11th March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible after this date.

Download the Mailhub II Rate Change Instructions here

Mailhub II / IS330 / IS350 / IS350c / IS420 / IS430 Instructions

Mailhub II / IS330 / IS350 / IS350c / IS420 / IS430 Rate Change instructions

Mailhub / IJ30 / IJ35 / IJ40 / IJ45 / IJ50 franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

All Mailhub / IJ30 / IJ35 / IJ40 / IJ45 / IJ50 franking machine customers will either receive a visit from an engineer or their new rate cards anytime after the week commencing the 11th March 2019 up until 25th March 2019.

Download the Mailhub Rate Change Instructions here

Mailhub / IJ30 / IJ35 / IJ40 / IJ45 / IJ50 Instructions

Mailhub / IJ30 / IJ35 / IJ40 / IJ45 / IJ50 Rate Change Instructions

Mailpoint / IJ65 / IJ70 / IJ75 / IJ80 / IJ85 franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

All Mailpoint / IJ65 / IJ70 / IJ75 / IJ80 / IJ85 franking machine customers will either receive a visit from an engineer or their new rate cards anytime after the week commencing the 11th March 2019 up until 25th March 2019.

Mailpoint / IJ65 / IJ70 / IJ75 / IJ80 / IJ85 Instructions

To ensure your franking machine is updated with the new Royal Mail prices please follow the instructions below carefully:

• Insert Card into right hand side of machine with gold chip facing up.

• From user screen press ‘next’ and select Supervisor mode and when prompted enter pin.

• Press next twice.

• Press Setup.

• Press ‘Load Rate’ and after a short period machine will show ‘Loading Successful’.

• Press ‘OK’.

• The display will ask you to update the current rate configuration. Press OK.

• To return to ‘STANDBY’ mode press the padlock button which also leaves the supervisor area.

DM50 & DM55 franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 1st March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible for your DM50 / DM55 franking machine. This update is easily performed by connecting to the data centre.

Download the DM50 & DM55 Rate Change Instructions here

DM50 & DM55 franking machine rate change instructions

Please follow the following instructions;

• Check that your system is connected as for a normal postage refill.

• At the main screen (Date on display) press the ‘Funds’ key.

• Use the review ‘down’ key to scroll to ‘Check balance available?’

• Press the ‘Yes/Enter’ key.

• The machine will automatically connect to the PB Infrastructure.

• Once the meter has connected it will show ‘Checking PBP Account Balances’.

• The machine then shows ‘Prepaid £xx.xx’ (the balance of you PBP account).

• Press the ‘Yes/Enter’ key to continue.

• The meter then asks if you wish to Refill Postage. Press the ‘No’ key to continue.

• The meter will check for updates and display ‘SYSTEM UPDATE REQUIRED – Please Wait’.

• Press the ‘Yes/Enter’ key to download and install the new rates.

• Once completed the display will read ‘Download complete Continue – press enter’

• Press the ‘Yes/Enter’ key.

• The display will then show ‘During the call: Rate data installed’

• Press the ‘Yes/Enter’ key.

• You will be asked ‘Do you want to print a download report?’

• Press the ‘No’ key.

• The machine will then return to the main screen. The new rates are now installed.

Please note: Due to the amount of updates being performed during this period you may need to repeat the above or try outside of busy / peak times.

Please Note: If you advance the printing date to 25th March 2019 or beyond, this will activate the new Postal Rates and cannot be reversed.

Frama Mailmax, Ecomail, Accessmail and Officemail franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

If your fixed rates are pre-programmed and you have a connected scale platform the new rates will be available to download effective from the 18th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible.

All Frama Mailmax / Ecomail / Accessmail / Officemail franking machine customers with either separate or built in scales will either receive their new chips or receive instructions on how to update their software during the week commencing 18th March 2019.

Frama Mailmax, Ecomail, Accessmail and Officemail Instructions

Step 1

• Select the highest account number usually account 2 (unless you have additional departmental accounts) then press OK.

• Enter the supervisor password then press OK.

• Press ‘Info Setup 1, then 2 and then 3.

• In the third setup screen you should see the top left button showing ‘Change Fix Val.’ press this to enter the ‘Fixed Value’ change screen.

• Select the ‘Fixed Value’ button you want to change and press OK.

• Select the new value and press OK, this will return you to the previous setup screen.

• To continue altering ‘Fixed Value’ buttons press the ‘Change Fix Val.’ button again and repeat the process from number 5.

• Once finished exit the setup screens by pressing CE.

For assistance, we can suggest the most common 9 new 25th March 2019 prices are programmed as follows:

4157164
6890312
96124620

Key 1 – 41p = 2nd Class ‘Letter’

Key 2 – 57p = 1st Class ‘Letter’

Key 3 – £1.64 = 1st Class ‘Large Letter’ – 251g to 500g

Key 4 – 68p = 2nd Class ‘Large Letter’ less than 100g

Key 5 – 90p = 1st Class ‘Large Letter’ less than 100g

Key 6 – £3.12 = 1st Class ‘Small Parcel’ 0 to 1kg

Key 7 – 96p = 2nd Class ‘Large Letter’ 101g to 250g

Key 8 – £1.24p = 1st Class ‘Large Letter’ 101g to 250g

Key 9 – £6.20 = Special Delivery up to 100g & up to £500 value

Step 2

If the above does not allow you to change the fixed values as advised please CLICK HERE to order to software update required.

• Please connect your machine to the telephone line you use for re-crediting.

• Select your highest account and press OK.

• Enter your password and press OK.

• Press info setup 1.

• Press info setup 2.

• Press info setup 3.

• Press FramaOnline 2.

• Press Inspection.

• Press OK.

• Once the inspection has finished the new tariff has been loaded.

• Press the screen once after the inspection has completed and this will return the machine to start Menus.

Frama Matrix franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 18th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible after this date.

Frama Matrix Instructions

Please follow the following instructions to update your franking machine;

• Please connect your franking machine to the telephone line you use for re-crediting.

• On the account screen select ADMIN.

• Enter the ADMIN password and press RETURN.

• Press the I in the top right corner.

• Press the SPANNER in the top right corner.

• Press the ARROW in the top right corner.

• Press FRAMAONLINE2.

• Press INSPECTION.

• Press Yes. Once the inspection has finished the tariff will be on your franking machine for activation on the 29th March.

Once done your new postage rates will automatically apply on Monday 25th March 2019.

Neopost IS440 / IS460 / IS480 franking machine rate change information

From the 25th March 2019 the Royal Mail are updating postage rates that will affect your franking machine. The good news for franking machine customers is that you still receive massive discounts using a franking machine versus stamps or smartstamp. Download our 2019 Wall Chart here

The new rates will be available to download effective from the 11th March 2019. The new tariffs will be held in the memory and will activate automatically on the 25th March 2019. The terms and conditions of the Royal Mail Franking Scheme require that you keep postal rates up to date on your machine so it is essential that you download the updated rates as soon as possible after this date.

Download the Neopost IS440 Rate Change Instructions here

Download the Neopost IS460 Rate Change Instructions here

Download the Neopost IS480 Rate Change Instructions here

Neopost IS440 / IS460 / IS480 Rate Change Instructions

Neopost IS440 / IS460 / IS480 Rate Change instructions