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Morning Andrew

As a new customer (Businesscare) just letting you know that I am finding your equipment easy to use (so far) – the test will come when I need to put money into it. I must admit, I think both the franking machine and larger scales are much easier to use than our previous machine.

So far so good!!

Regards

Karen Turner

 

"I am always keen to find ways of making savings within our office, so receiving a mailshot from Mailcoms brought my attention to the cost of our franking operation.

On contacting Mailcoms, I was impressed by their speedy reply with several options and savings to be made - and even more so when these turned out to be accurate and true.

The demonstration and installation of their equipment and their dealing with our previous supplier and finance company was handled most professionally.

I would have no hesitation on recommending Mailcoms Ltd."

Dinah Marshall - Office Administrator

 

At Mailcoms we were asked to supply a franking machine complete with delivery installation and training within 3 days. A difficult enough task on its own but the order was also to include 4 logos designed, approved and programmed within this time. Whilst this was a challenge we successfully kept to our promise and from receipt of our order on a Wednesday we installed it and trained the customer the following Monday (including logos!!).

Pleased with the service they felt compelled to write the following letter:
(view the full letter in PDF by clicking here)

"I would like to thank you for the tuition you gave to Tracey and Janet on Monday and also your continuing support. I would also like to thank you for the speedy and pro-active service and your attention to customer service.

I would not hesitate in recommending your company to any of our clients."

Umar Memon - Partner, Jack Ross Chartered Accountants - Manchester

 


At O'Riordan Bond Estate Agents we currently have 24 sites that all require postal franking equipment and as a constantly growing organisation we need a fast efficient service and personal account management that we can rely on. Having experienced one problem after another and a serious lack of account management with our previous suppliers we lost all trust in their ability to handle our account effectively.

We decided to try Mailcoms Ltd as they seemed to tick all the right boxes and having fitted their machines in a few newly opened branches we straight away noticed a refreshing change. Since the machine installations we are constantly kept informed of the site usages. Any potential issues are identified and provided with a solution before they become a problem. In addition they have also taken away many of the administration headaches which are now handled for us. The equipment provided is ideally suited and is also much cheaper than our previous supplier.

We have now decided to switch all O'Riordan Bond sites over to Mailcoms Ltd and look forward to a continued successful business relationship.

Nicky Kiernan - O'Riordan Bond Estate Agents Ltd

 

Our postal franking machine requirements are very basic but its one of those jobs that needs to be done with a minimum amount of fuss. I need to be able to trust our supplier and leave all our dealership requirements in their hands. Mailcoms Ltd have done just that, we have recently acquired machines for 4 of our sites and the switchover from our previous supplier has been seamless. A problem identified by the Mailcoms representative, with the way we were using our previous equipment was addressed before I was even made aware of it.

This level of service is exactly what we needed, as an added bonus we've received an additional machine for one of our sites and overall our costings have been reduced.

Kevin Sheppard - Finance Director - Autohaus Group Ltd


Holmes Chapel
Comprehensive School
& Sixth Form College

 

As a school we needed better value for money from our postal franking equipment, without compromising the quality of service. With this in mind we approached Mailcoms to investigate alternative options.

Mailcoms carried out an onsite demonstration of an alternative postal franking machine, which was not only faster than our previous equipment but proved to be more suitable for processing our mail. After analysing our total cost of ownership we found that even though the new machine was an improvement the total cost of owning the Mailcoms equipment was much less.

We have now taken delivery, the machine was installed on the date promised with onsite training included and so far we are very happy with our decision to choose Mailcoms Ltd.

Peter Thomas - Finance Officer

 

Our franking machine requirements are quite simple and having not been content with a number of previous suppliers we felt we wanted to explore some alternative options.

Mailcoms demonstrated equipment that was simple but perfectly adequate for our requirements, pleased with the service and the total cost of ownership we decided to accept their proposal.

We've been using the equipment for a few months now and since installation we've received good personal service with all questions or queries dealt with fast and efficiently.

Sue Rose - Company Secretary

 

Having recently changed suppliers to Mailcoms Ltd we've been delighted with the service received. We were advised on the best option and agreed to switch to the Frama Ecomail. Not only did we save money on the rental and maintenance costs but the machine operates quicker, quieter and suited our needs better.

Additionally we've also saved money on the 'extras' - the consumables are much cheaper and recrediting the machine is completely free of charge.

Gary Stone - Touchstone Lighting Components Ltd

 

 

After being loyal to our previous franking machine supplier for several years we were badly let down by their service and sales department. Unsure who to trust we turned to Mailcoms Ltd who provided a fast, efficient and far more cost effective solution for a postal system that met all our requirements.

Having been happy with this level of service we also decided to switch our outbound telephone calls through Mailcoms Ltd . This seamless switch has provided us with considerable cost savings compared to that of our previous provider.

Russell Mallen - Boden Leighton Chartered Accountants

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Tel: 08450 530 930 Fax: 08450 530 931 - Email: info@mailcoms.co.uk
Address: 1st floor, 6 Mill Street, Cannock, Staffordshire WS11 0DL © Mailcoms Ltd 2009. All rights reserved.

Partner Sites:
www.office-copiers.co.uk / www.paper-folder.co.uk / www.frankingink.com / www.meter-envelopes.co.uk / mailroom-equipment.com / www.mail-franking.co.uk / www.cleanmail.co.uk / www.franking-labels.co.uk / www.frankingmachinesupplies.co.uk